What You Should Know:
– Concentra recently transitioned their three-year-old Concentra Telemed® offering from Amwell to the eVisit Virtual Care platform.
– The eVisit Virtual Care platform is supporting all of Concentra’s telemedicine requirements, including its industry-leading 24/7/365 Concentra Telemed offering and Concentra Telerehab®, conducting more than 8,000 virtual visits a month.
– eVisit was founded six years ago and is already in use at more than 100 healthcare organizations, including Banner Health and Concentra Health, a division of Select Medical.
Concentra, a large provider of occupational healthcare and telemedicine, today announced it has selected Visit Virtual Care platform to power its Concentra Telemed service offering. First launched in June 2017, Concentra Telemed brought another option to provide critical access to care for employers and their injured and ill employees nationwide.
eVisit Virtual Care Platform
Concentra transitioned away from Amwell’s virtual care platform to eVisit’s Virtual Care platform to support its telemedicine requirements including its industry-leading 24/7/365 Concentra Telemed offering, conducting more than 8,000 virtual visits a month. For this workflow, Care Coordinators operate a virtual waiting room environment that can have as many as 20+ patients.
“Telemedicine is more important than ever and has been a benefit during the pandemic. And, telemedicine will continue to be important to companies by providing an additional access point to care that can help drive better clinical outcomes and shorten work injury case durations,” said Ann Schnure, vice president of telemedicine at Concentra. “Our workflow is based on evidence-based clinical guidelines and ensures continuity of care by leveraging the same electronic medical record and practice model regardless of access point. We are tremendously proud of what we have been able to create with eVisit in our virtual clinical workflow. In addition to eVisit’s innovative approaches, we selected eVisit because of the many tangible benefits it offers, including an intuitive user experience, flexible workflows and sophisticated analytics and reporting capabilities.”