What You Should Know:
– GoodRx today announced it has expanded the reach of HeyDoctor by GoodRx and it is now available across all 50 states and Washington D.C.
– HeyDoctor provides affordable access to online medical visits from US-licensed providers to treat a wide range of conditions — regardless of insurance status. Treatment and services include routine doctor visits starting at $20, prescription refills, and mail delivery.
GoodRx announced that its telehealth service, HeyDoctor by GoodRx, has reached a new milestone and is available across all 50 states and Washington D.C. HeyDoctor’s expansion provides people nationwide with affordable access to online medical visits with US-licensed providers who can treat a wide range of conditions — regardless of insurance status. This includes routine services for birth control, high cholesterol, or a UTI (starting at $20), medicine refills, and mail delivery service.
COVID-19 Pandemic Underscores Demand for COVID-19
Due to COVID-19, there has been an unprecedented increase in demand for telehealth in recent months, demonstrating how critical access to remote, affordable medical care is for Americans right now. Demand for HeyDoctor’s services has increased significantly, with its in-house network of providers now seeing over 1,000 patients a day. HeyDoctor has seen particularly strong demand in Southern states, which have high uninsurance rates and are witnessing a rapidly rising number of coronavirus cases, with Texas, Georgia, and Florida as the top three states for HeyDoctor visits.
“Since the beginning, HeyDoctor has been about delivering convenient, high-quality healthcare,” said Brendan Levy, co-founder of HeyDoctor and executive medical director of GoodRx. “GoodRx has been the perfect launchpad for HeyDoctor to grow its services and reach, and with GoodRx’s prescription discounts, we’re able to make it an even more affordable option for Americans.”
GoodRx’s Telehealth Solutions Overview
GoodRx’s telehealth solutions consist of HeyDoctor and the GoodRx telehealth marketplace, where more than 130,000 customers have started a medical visit or lab test since its launch in March. During COVID-19, GoodRx has responded to real-time consumer requests by expanding the marketplace into new service categories such as Pediatrics, Prescription Refills, and Online Counseling.
New Mail Delivery Service To help patients get their medications quickly and safely delivered to their homes, HeyDoctor recently launched a mail delivery service that offers delivery and shipping for prescriptions (excluding controlled substances), including medications for chronic conditions like acne, high cholesterol and diabetes. HeyDoctor also recently rolled out a prescription refill service and has continued to add new conditions to its telehealth offering, including treatment for anaphylaxis (EpiPen), hyperthyroidism, cholesterol (hyperlipidemia) and wrinkles.
HeyDoctor offers the first and only telemedicine experience that lets patients review the price of their prescription when selecting from thousands of pharmacies.