InterSystems has announced the 2019.1 version of the HealthShare® product suite of connected health solutions. The newest member of the suite is the HealthShare Provider Directory, which offers a single source of truth for provider demographic and professional relationship information.
Impact of Inaccurate Provider Information
Inaccurate provider information has consequences – for patients, payers, and the providers themselves. Wrong telephone numbers and location information limits access to care. Inadvertently choosing an out-of-network provider can result in catastrophic healthcare bills. Health plans have been fined hundreds of thousands of dollars for publishing inaccurate directories. And, inaccurate information propagated across multiple clinical and administrative systems at a hospital or integrated delivery network can negatively impact efficiency and cash flow. A 2017-2018 CMS review of Medicare Advantage Organization provider directories found that nearly 49 percent of them contained inaccurate information.
HealthShare Provider Directory Module Overview
To respond to this, InterSystems created the HealthShare Provider Directory module, a master data management solution that automates the process of collecting, consolidating, and publishing accurate provider information. It enables users to more easily comply with regulations, enhance customer service, and improve the efficiency of any business process that requires up-to-date and accurate provider information.
As part of the HealthShare 2019.1 release, InterSystems also renamed its flagship HealthShare product module, HealthShare Information Exchange, to HealthShare Unified Care Record to better reflect the robust functionality of the technology.
Simply Moving Data Around is Not Sufficient
“Interoperability and information exchange are hot topics now, but technology can do better than simply moving data around. If these government initiatives are going to be the foundation for innovation in healthcare, organizations need to aggregate information and build upon a true unified care record – then put the data to use to improve the patient care experience, drive down costs, and improve the health of populations,” said Don Woodlock, vice president of InterSystems HealthShare. “At InterSystems, we are committed to providing solutions that drive care coordination with enhanced intelligence to meet caregiver and patient needs.”