Intermountain Healthcare, announced this week it is expanding its home-based services this year to include primary care, some traditional hospital-level services, and palliative care for patients with chronic or serious medical conditions.
Intermountain at Home Service Overview
The new service, called Intermountain at Home, is a comprehensive program that will expand established Intermountain Homecare & Hospice services to prevent or shorten hospital admissions, and enable patients to receive care where they prefer to receive it — in their homes. These new services include ongoing home check-ups with a primary care physician or advanced practice clinician. Providers can now address their patients’ medical needs and symptoms of chronic or serious medical conditions, without requiring patients to travel to a hospital or clinic.
Additionally, patient navigation services and electronic medical records (EMRs) connected securely throughout all settings across the Intermountain Healthcare service area will further support improved outcomes and positive experiences for everyone who’s served by Intermountain and the caregivers who care for them.
Expanded Remote Monitoring, Telemedicine Capabilities
Intermountain at Home services will also help patients transition directly to new home-based, hospital-level services that will include:
-expanded telemedicine capabilities
– virtual urgent care visits through Intermountain Connect Care, a 24/7 online service that allows patients to receive personalized care from Intermountain caregivers via their smartphones, tablets, and computers
– appointment-based video visits
– caregiver and family support tools
– dialysis and intravenous (IV) medication
– physical therapy
In addition, this new model will include daily living support through Homespire, an Intermountain company that helps seniors and other people live healthy and independent lives at home.
This support will focus on the social determinants of health, or factors in the places where people live, learn, work, and play that can impact their well-being and quality of life, including finances, education, physical environment, social support, coping skills, healthy behaviors, and access to health services.
Help Patients Avoid Hospitalizations
Currently, heart failure patients admitted to an Intermountain hospital have an average stay of 4.6 days and a 30-day rehospitalization rate of 21.7 percent. With Intermountain at Home, these patients could avoid hospitalization in the first place and receive the same face-to-face clinical care from providers and nurses, along with monitoring and medication administration at home, instead of in a hospital.
“Providing these types of services in the home versus a traditional hospital setting has been proven to be effective in reducing complications, rehospitalizations, and trips to emergency departments while cutting the overall cost of care by 30 percent or more,” said Rebekah Couper-Noles, RN, Intermountain Healthcare’s chief nursing officer of community-based care. “This could result in benefits to our patients and our community including better quality of life, better access to healthcare, and lower healthcare costs.”