MEDITECH announced it is integrating Nuance’s Dragon Medical Virtual Assistant into MEDITECH Expanse EHR platform. This integration will complement common clinician workflows by automating high value clinical and administrative tasks that will allow physicians to spend more time focused on, and improving, the patient experience.
MEDITECH Integration with Nuance’s Virtual Assistant Platform Benefits
Nuance’s virtual assistant platform is optimized for the healthcare market with rich conversational dialogue management and voice biometrics. The platform’s core capability builds on Dragon Medical, which is trusted by more than 500,000 clinicians worldwide to accurately create and communicate more than 300 million patient stories a year. The integration will enable physicians utilizing MEDITECH’s Expanse platform to seamlessly accomplish a number of common clinical workflow tasks including:
– Saving time by conversationally retrieving patient lists
– Increasing efficiency by searching patient charts for lab results, vital signs, medications, and more using natural dialogue
– Improving productivity by queueing orders through intuitive voice-driven workflows
“In the past decade, virtual assistants have become more and more ingrained in our everyday lives. MEDITECH is excited to bring the power of Nuance’s proven expertise in virtual assistants to the MEDITECH community through Expanse,” said Executive Vice President at MEDITECH, Hoda Sayed-Friel. “Using this seamless integration, providers can more efficiently and conveniently engage with the EHR using a conversational user interface. This work with Nuance continues to demonstrate MEDITECH’s commitment to improving the clinician and patient experience through the use of technology.”
“When I am rounding, I regularly need to quickly access information in the chart and submit orders on the fly,” said Dr. Howard LeWine, MEDITECH Physician Consultant. “By using Nuance’s Virtual Assistant, I can easily ask for the chart information, such as last EKG or colonoscopy report, and order tests and medications without interrupting my interaction with the patient.”