WebPT, a rehab therapy software platform has acquired StriveHub, a Boston, MA-based patient relationship management (PRM) platform specifically designed for rehab therapy providers. For WebPT, the acquisition of StriveHub will enable PTs to deepen relationships with patients and improve their practices’ bottom line Financial terms of the acquisition were not disclosed.
Developed by two physical therapists, StriveHub enables providers to develop automated email campaigns, collect and act upon their Net Promoter Score (NPS), proactively seek online reviews, offer a free online portal to patients, and create custom treatment and interactive-home exercise programs. Therapists can even prescribe exercise programs to patients in eight different languages.
WebPT-Strive Integration Details
While WebPT will have the most robust StriveHub integration, Strive Labs will remain an EMR-agnostic platform, maintaining its 15-plus EMR software integrations. Furthermore, all Strive Labs customers — regardless of their chosen EMR vendor — will receive the same level of quality customer service for which WebPT has come to be known. The StriveHub platform will be rolled out to WebPT members in stages, beginning in the fourth quarter of 2017.
The platform will provide rehab-specific tools designed to accelerate and support patient engagement, retention, reactivation and referrals. Based on ROI data from current customers, StriveHub can help decrease early patient dropout by up to 20% and increase patient referrals by more than 5%.
Currently, more than 1,000 clinics throughout the U.S. use the platform, and approximately half of those also use WebPT as their EMR. WebPT customers can immediately access Strive Labs’ StriveHub platform.
“WebPT has been a great partner to us for years, and we couldn’t have chosen a better company to join forces with — not just from a product fit perspective, but also in terms of the value it will bring to our customers,” said Scott Hebert, DPT, the CEO and co-founder of Strive Labs in a statement. “Our main focus from this point forward will be on growing our team, expanding the reach of our product and continuing to improve and refine our technology to best meet our customers’ needs. As I see it, this acquisition is further testament that the future is bright for not only Strive Labs and WebPT, but also the rehab therapy community as a whole.”
