Nuance today announced it has been selected by CHRISTUS Health, one of the 10 largest Catholic not-for-profit health systems in the U.S., for an enterprise-wide physician documentation improvement initiative to improve how physicians work with inpatient and ambulatory EHRs with the additional benefit of improving financial performance.
The implementation replaces multiple competitive systems, adding Nuance’s full suite of clinical documentation solutions including Nuance’s back-end medical transcription, as well as Nuance PowerScribe® 360, and Nuance Dragon® Medical for real-time speech-enabled physician documentation. This multi-site deployment will arm physicians practicing at CHRISTUS Health facilities across care settings with a full array of clinical documentation solutions to streamline the process of rapidly entering complete and compliant patient information while using MEDITECH, athenahealth and various radiology systems.
Replacing multiple competitive systems with Nuance’s full suite of clinical documentation solutions for real-time speech-enabled physician documentation, CHRISTUS Health has already observed dramatic improvements in its key performance indicators, including:
· 38% reduction in average report turnaround time across radiology and all other clinical areas.
· Significant reduction in operating costs.
“We chose Nuance because of the superior performance of its solutions, strong track record of innovation, and the company’s willingness to create a business model of shared risks where the company is rewarded based on our success with the technology. Beyond speech recognition, Nuance’s advanced natural language understanding and computer-assisted physician documentationtechnologies, and unique integrations with IMO, MEDITECH and athenahealth are critical to our physicians’ workflow efficiency and were an important part of our rationale for selecting Nuance,” says S. Luke Webster, MD, vice president and CMIO, CHRISTUS Health.
While not part of the initial deployment, Nuance’s global client base and success in Latin America was also important to CHRISTUS’ partner selection because the Catholic healthcare organization has more than 60 hospitals and long-term care facilities across many states with large multi-lingual populations, as well as sites in Latin America.