Philips and Salesforce.com announced a collaboration to develop a cloud-based care coordination platform, with two clinical applications set to launch this summer.
A range of tech companies from Apple to Samsung to Google have been proposing solutions to healthcare’s biggest challenge – putting the rapidly-growing volume of healthcare data to good use. But while those “platforms” involve consumer health data, they don’t integrate a key piece of the healthcare puzzle – clinical data.
Philips and Salesforce.com realize that the only way to connect and interpret that data in any meaningful way – from systems, devices, monitors, wearables, records, labs, etc. – is by bringing both personal and professional/clinical data together. That’s why today Phillips and Salesforce.com announced a strategic alliance to deliver an open, cloud-based healthcare platform, leveraging Philips’ leading positions in medical technology, clinical applications and clinical informatics and salesforce.com’s leadership in enterprise cloud computing, innovation and customer engagement. Through this strategic alliance, Philips Healthcare is taking a critical step in building a connected healthcare
The platform will enable medical device and data interoperability — the collection of data and subsequent analysis to enhance clinical decision making by professionals and enabling patients to take a more active role in managing their personal health.
The collaboration has already resulted in two clinical applications to be launched on the new platform later this summer[i]: “Philips eCareCoordinator” and “Philips eCareCompanion.” Key features include:
- Philips eCareCompanion will collect collect health data from patients at home connecting to mobile devices such as activity trackers, medication monitors, blood sugar meters, etc. The app will then send an alert to the caregiver for review.
- Philips eCareCoordinator will be utilized by clinicians to manage the at risk patients using Phillips telehealth programs for remote patient monitoring
These care coordination applications will allow the care team to monitor patients with chronic conditions in their homes and will facilitate Philips’ Hospital to Home clinical programs, such as Banner iCare™, being piloted at Banner Health, a pioneer accountable care organization in Arizona, USA. Similar telehealth-based care delivery models for hospitals utilizing the Philips eICU program were shown to reduce mortality by 26 percent and length of stay by 20 percent in a recent large, multi-center study.[ii]
“We have entered a new transformative era for healthcare, and technology is enabling the industry to connect to, care for and engage with patients and each other in a profound new way,” said Marc Benioff, chairman and CEO, salesforce.com. “Together with Philips, we are creating an open health platform and ecosystem to benefit everyone that cares about one of the most important issues of our time.”
Philips and salesforce.com envision that apps will cover the continuum of care: from self-care and prevention, to diagnosis and treatment through recovery and wellness. The envisioned platform, based on the Salesforce1 Platform, will enable collaboration and workflow, as well as integration of data from multiple sources worldwide, including electronic medical records, diagnostic and treatment information obtained through Philips’ imaging equipment, monitoring equipment, personal devices and technologies like Apple’s HealthKit.
Moreover, the cloud-based platform is designed to be highly scalable with built-in privacy and data security. By combining the data, the platform will allow for analysis that will enhance decision making by professionals and engage patients. Both Philips and Salesforce.com foresee that the platform, will utilize Philips’ clinical data stores and medical device interoperability. It is intended to be open to developers and is expected to result in a vibrant ecosystem of partners creating applications. As a result, the envisioned platform has the potential to transform both professional healthcare delivery and continuous personal health management.
