What You Should Know:
- Health equity – or the lack thereof – is one of the biggest challenges facing US healthcare organizations today.
- A new report from Accenture, US health inequity: beyond the statistics, analyzes the role US healthcare ecosystem participants can play in addressing health inequities due to race and ethnicity. The statistics are staggering.
Analysing Key Trends Concerning Health Inequities
To understand the human and economic
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service design
Is Journey Mapping the Future of Transforming the Patient Experience?
Editor's Note: Victor Morrison is Next IT Healthcare’s Chief Strategy Officer. He has over 22 years of pharmacy expertise. You can follow him on Twitter @VictorOMorrison At this year’s Next Edge Health Experience Summit, Riley Conrath and Shane McAllister of EffectiveUI gave a great talk titled “Designing for the Emotion of Healthcare.” EffectiveUI has written at length about journey mapping and persona development for healthcare clients, but it was particularly striking to hear their talk
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