Healthcare providers are feeling the industry’s talent shortage in their administrative functions as well as clinical areas. One case in point: revenue cycle management. In a recent study, 63% of healthcare providers reported an inability to fill key revenue management roles. Reduced revenues and cash reserves are almost inevitable when providers don’t have sufficient staff to follow up on claims, manage appeals and help patients understand their financial responsibilities and
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Revenue Cycle Management | News, Analysis, Insights - HIT Consultant
Expectation vs. Reality: Improving the Patient Payment Experience
If you’ve ever worked behind the scenes at a provider organization, you likely gained a deep understanding of what makes medical practices tick, giving you the ability to make fairly accurate assumptions about how patients will probably behave in different scenarios. However, when it comes to the patient payment experience, inevitably some patients respond differently than expected.
Seasoned healthcare workers have likely experienced a number of common misconceptions about patients’
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M&A: AHIMA Acquires HCPro
What You Should Know:
- The American Health Information Management Association (AHIMA) today announced that it acquired HCPro and its associated brands from Simplify Compliance. The strategic acquisition broadens the reach of both organizations.
- AHIMA will operate HCPro as a for-profit, wholly-owned subsidiary, enabling the organization to remain focused on caring for its clients.
HCPro Background
HCPro is an industry leader in integrated information,
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Augmedix Launches Gen AI Mobile App for Automated Medical Notes
What You Should Know:
- Augmedix, a provider of ambient medical documentation and data solutions, announced the early access release Augmedix Go, a clinician-controlled mobile app that uses generative AI to instantaneously create a fully automated draft medical note after each patient visit.
Augmedix Go harnesses proprietary natural language processing (NLP), large language models (LLMs), and structured data sets, key components of Augmedix’s tech stack. This powerful technology is
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Consumers Cite Healthcare Affordability as Biggest Concern to Paying Medical Bills
What You Should Know:
Rising healthcare expenses, lack of certainty over costs and financial support and poor coordination between providers and payers have caused consumers to feel more stressed than ever before about their healthcare bills. According to the 2024 Healthcare Financial Experience Study, 72% of consumers cite affordability as the biggest challenge to paying larger healthcare bills—not that they don’t want to. Struggling to afford healthcare bills isn’t just a headache, it can
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Balancing AI-Enhanced Automation in Healthcare Revenue Cycle
Typically, hearing the terms “Automation or AI” elicits one of two responses-- an immediate sense of apprehension and avoidance, or a complete overestimation of its capabilities, though in some cases those two responses go hand in hand. However, neither view is particularly helpful as one is trying to understand the tremendous power of this capability and employ it in appropriate places within their business.
The truth is, automation and AI are here and they’re here to stay. Though there are
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TeleVox Acquires Odeza Patient Engagement Business from Ensemble Health Partners
What You Should Know:
- TeleVox announced it has acquired the Odeza patient engagement business from Ensemble Health Partners (Ensemble), a revenue cycle management company for hospitals, health systems and physician practices. Financial terms of the acquisition were not disclosed.
- The acquisition will make TeleVox’s technology available to Ensemble’s customers, offering healthcare providers a comprehensive solution from patient acquisition to discharge and beyond.
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4 Ways AP Throttles Business Growth at Medical Facilities
Is Accounts Payable the weakest link in your medical facility's growth strategy?
At first glance, the answer to that question may seem to be a resounding "no." The standard playbook for success in the medical facility industry focuses on factors like identifying and delivering in-demand services, establishing a strong brand and building relationships with local hospitals and physicians to create a referral network.
If you get these things right, you might assume that AP – a relatively
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Financial Experience: Empowering Patients to Improve Affordability
It’s no secret that healthcare costs have continued to rise over the years. In fact, a staggering four in 10 Americans have skipped medical care due to financial concerns. The rise of high-deductible health plans means more financial responsibility has fallen directly on patients, as out-of-pocket costs have skyrocketed by 111% since 2010 and are projected to increase by 10% each year through 2026.
But there’s good news. According to our own research and data, there is roughly $58
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InComm Payments Acquires AI-Powered HSA Solution Zenda
What You Should Know:
InComm Payments announced it has acquired Zenda, an AI-powered HSA and FSA solution. With aligned organizational goals of “helping more people better manage their health expenses and livelihoods,” the acquisition of Zenda allows InComm to enter into the employer health benefits category while also furthering the capabilities of its InComm Healthcare business unit which includes the Dual Network Benefit Card.
AI-Powered HSA and FSA Solutions for
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