What You Should Know:
Rising healthcare expenses, lack of certainty over costs and financial support and poor coordination between providers and payers have caused consumers to feel more stressed than ever before about their healthcare bills. According to the 2024 Healthcare Financial Experience Study, 72% of consumers cite affordability as the biggest challenge to paying larger healthcare bills—not that they don’t want to. Struggling to afford healthcare bills isn’t just a headache, it can
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Revenue Cycle Management | News, Analysis, Insights - HIT Consultant
Balancing AI-Enhanced Automation in Healthcare Revenue Cycle
Typically, hearing the terms “Automation or AI” elicits one of two responses-- an immediate sense of apprehension and avoidance, or a complete overestimation of its capabilities, though in some cases those two responses go hand in hand. However, neither view is particularly helpful as one is trying to understand the tremendous power of this capability and employ it in appropriate places within their business.
The truth is, automation and AI are here and they’re here to stay. Though there are
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TeleVox Acquires Odeza Patient Engagement Business from Ensemble Health Partners
What You Should Know:
- TeleVox announced it has acquired the Odeza patient engagement business from Ensemble Health Partners (Ensemble), a revenue cycle management company for hospitals, health systems and physician practices. Financial terms of the acquisition were not disclosed.
- The acquisition will make TeleVox’s technology available to Ensemble’s customers, offering healthcare providers a comprehensive solution from patient acquisition to discharge and beyond.
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4 Ways AP Throttles Business Growth at Medical Facilities
Is Accounts Payable the weakest link in your medical facility's growth strategy?
At first glance, the answer to that question may seem to be a resounding "no." The standard playbook for success in the medical facility industry focuses on factors like identifying and delivering in-demand services, establishing a strong brand and building relationships with local hospitals and physicians to create a referral network.
If you get these things right, you might assume that AP – a relatively
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Financial Experience: Empowering Patients to Improve Affordability
It’s no secret that healthcare costs have continued to rise over the years. In fact, a staggering four in 10 Americans have skipped medical care due to financial concerns. The rise of high-deductible health plans means more financial responsibility has fallen directly on patients, as out-of-pocket costs have skyrocketed by 111% since 2010 and are projected to increase by 10% each year through 2026.
But there’s good news. According to our own research and data, there is roughly $58
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InComm Payments Acquires AI-Powered HSA Solution Zenda
What You Should Know:
InComm Payments announced it has acquired Zenda, an AI-powered HSA and FSA solution. With aligned organizational goals of “helping more people better manage their health expenses and livelihoods,” the acquisition of Zenda allows InComm to enter into the employer health benefits category while also furthering the capabilities of its InComm Healthcare business unit which includes the Dual Network Benefit Card.
AI-Powered HSA and FSA Solutions for
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M&A: Waystar Acquires Patient Payment Platform Healthpay24
What You Should Know:
Waystar, a provider of healthcare payments software, today announced is has acquired enterprise patient payment platform HealthPay24. Financial details of the acquisition were not disclosed. This acquisition marks Waystar’s eighth since 2018, and will help augment Waystar’s existing expertise, furthering the company’s mission to simplify healthcare payments and make for a more seamless patient financial experience.
HealthPay24 Background
HealthPay24 is
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RCM: Cedar, Google Cloud Partner to Gen AI Tools to Improve Healthcare Billing for Patients
What You Should Know:
Cedar, an enterprise financial engagement platform that improves the end-to-end journey for consumers announced a strategic collaboration with Google Cloud.
As part of the collaboration, Cedar will be using Google Cloud’s generative AI tools, including Vertex AI, Generative AI App Builder and others to build solutions that will assist patients in understanding and resolving their healthcare bills.
Generative AI Tools to Improve Patient Financial
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What to Look for in a True Enterprise Healthcare Scheduling Solution
Not all enterprise scheduling solutions are created equal.
Before highlighting the features that every health system should include when implementing an enterprise scheduling solution, it makes sense to level set on the topic. Using the term “enterprise” to describe a scheduling solution means that the system must be designed to access all venues of care across the full spectrum of a patient’s healthcare journey. This means consumers will be presented with an integrated scheduling platform
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M&A: Ventra Health Acquires ArcMed
What You Should Know:
- Ventra Health, a business solutions provider for hospital-based clinicians, announced today the acquisition of ArcMed, an India-based billing and automation services organization. This acquisition will strengthen Ventra Health’s service performance and quality, optimize operational efficiencies, and provide added scale for automation and growth.
- Ventra Health's new operating model, predictive analytics platform, and intelligent process automation will enable
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