The revenue cycle management (RCM) landscape for healthcare is poised for significant transformation over the next few years. As the industry continues to evolve, RCM providers and their customers face a complex web of challenges and opportunities. Among the key trends shaping RCM in 2025 are:
Rising Costs Driven by Cybersecurity and Regulatory Compliance Demands and Increasing Patient Bad Debt Rates The cost of doing business is increasing. RCM providers invest in robust
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Revenue Cycle Management | News, Analysis, Insights - HIT Consultant
Knack RCM Acquires HealthyBOS, Expanding Global Footprint and DME Expertise
What You Should Know:
- Knack RCM, a provider of tech-enabled revenue cycle management (RCM) services, today announced the acquisition of HealthyBOS, a prominent U.S. and Philippines-based RCM provider specializing in the durable medical equipment (DME) sector.
- The strategic move significantly expands Knack RCM's global footprint and strengthens its position in the rapidly growing RCM market. Financial details of the acquisition were not disclosed.
Strategic
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8 Way AI Can Optimize Revenue Cycle Management in 2025
Revenue Cycle Management (RCM) is essential to healthcare operations, yet today's complex environments add increasing challenges. Too often, providers are in a difficult position to finance care due to growing challenges, such as experiencing over 30% of claims being denied and over a third of accounts receivable aged beyond 90 days, which can lead to a financially unsustainable situation. But there is promising news: Artificial Intelligence (AI) can be a game-changer for RCM. Today, healthcare
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Waystar Launches AltitudeAI to Combat Claim Denials with AI-Powered Automation
What You Should Know:
- Waystar (Nasdaq: WAY), a provider of leading healthcare payment software, today announced the launch of Waystar AltitudeAI™, a comprehensive set of AI capabilities for providers, including AltitudeCreate™, a new generative AI innovation focused on appealing denied claims.
- By autonomously generating appeal letters, Waystar aims to help providers recover a substantial portion of payments tied to more than 450 million annually denied claims, ultimately enabling
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Q/A: Cedar Exec Talks The Untapped Potential of AI in Healthcare Call Centers in 2025
What if AI could dramatically reduce call volume, improve patient satisfaction, and empower your call center staff? In this exclusive interview, Dugan Winkie, Head of Commercial Strategy at Cedar, sheds light on the often-overlooked opportunity of leveraging AI in healthcare call centers.
Winkie explores the unique challenges and opportunities AI presents for providers, highlighting the potential for increased efficiency, improved patient experiences, and significant financial gains. He
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The RCM Arms Race: How AI is Reshaping Healthcare Finance in 2025
As healthcare providers head into 2025, a technological arms race is reshaping revenue cycle management (RCM), with artificial intelligence (AI) emerging as the decisive factor between financial success and struggle. With approximately 46% of hospitals and health systems already utilizing AI in their RCM operations, the industry stands at a critical juncture where matching payer sophistication has become imperative for survival. This transformation represents a fundamental shift in how
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Why the CFPB Medical Debt Credit Reporting Ban Could Hurt More Than It Helps
The Consumer Financial Protection Bureau (CFPB) has announced that it wants to ban the inclusion of medical debt data in credit reports to lessen the negative impact of medical debt on credit scores and improve financial outcomes for consumers.
Though well-intentioned, the CFPB's medical debt credit reporting ban would severely inhibit the activities of medical collection companies who partner with healthcare providers to collect outstanding medical accounts. It also could have
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KLAS Revenue Cycle Management Summit 2024: Top Challenges and Solutions
What You Should Know:
- The KLAS Revenue Cycle Management Summit 2024 brought together 117 revenue cycle management (RCM) leaders to address pressing challenges, explore emerging technologies, and enhance cybersecurity in healthcare.
The KLAS Revenue Cycle Management Summit provided healthcare leaders navigating the evolving RCM landscape with practical solutions and best practices for optimizing revenue cycle operations.
Top RCM Challenges and Solutions
Summit attendees
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CentralReach Launches 2 AI Solutions to Maximize Clean Claims
What You Should Know:
- CentralReach, a provider of Autism and IDD care software, is transforming revenue cycle management (RCM) with the launch of two innovative AI-powered solutions: CR ClaimCheckAI™ and the upcoming CR ClaimAgentAI™.
- The AI tools address critical challenges faced by ABA and multidisciplinary organizations, such as increasing profitability and optimizing cash flow, despite staffing shortages and financial constraints.
CR ClaimCheckAI: Intelligent Claims
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Aspirion Acquires Boost Healthcare to Enhance RCM Capabilities
What You Should Know:
- Aspirion, a provider of healthcare technology revenue cycle management (RCM) solutions, today announced the acquisition of Boost Healthcare, a revenue cycle firm that joins revenue cycle leaders on their journey to improve their organization’s financial performance. Financial details of the acquisition were not disclosed.
- The strategic acquisition strengthens Aspirion's commitment to helping healthcare providers secure accurate and timely reimbursement for
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