Results of a 12 month non-emergency medical transportation pilot program reported a significant decline in patient no-shows and increased revenue for Hennepin Healthcare. During the yearlong pilot program, the internal medicine clinic located in downtown Minneapolis deployed Hitch Health’s proprietary, automated technology to offer Lyft rides via SMS rates to patients in need who had previously missed appointments.The software’s flexibility allows health systems to customize ride offers through
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Hitch Health
Hitch Health, Lyft Partner to Provide Non-Emergency Medical Transportation to Patients
Hitch Health, a Minneapolis, MN-based healthcare technology company focused on innovative ways to improve patient health, today announced the launch of their partnership with ridesharing company Lyft. The announcement comes off the heels of a successful six-month pilot phase focused on at-risk populations served by Minnesota’s Hennepin Healthcare, which operates Hennepin County Medical Center (HCMC) in Minneapolis, as well as primary care clinics in Minneapolis and suburban communities. Early
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