What You Should Know:
- Talkdesk, a global leader in AI-powered customer experience (CX) solutions, announced the launch of Talkdesk AI Agents for Healthcare, an innovative solution designed to automate routine patient interactions and personalize the healthcare experience.
- This new offering, unveiled at HIMSS 2025, leverages agentic AI to empower healthcare organizations to improve efficiency, enhance patient satisfaction, and deliver better care.
Agentic AI:
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Artificial Intelligence in Healthcare | News, Analysis, Insights - HIT Consultant
Surgical Care: AI and Smart Design for Better Efficiency and Patient Experience
As healthcare evolves, operating rooms (ORs) are undergoing a profound transformation. The future of ORs hinges on efficiency, patient experience, and access, driven by artificial intelligence (AI) and smart design. These elements enhance surgical precision, optimize workflows, and improve outcomes, particularly in high-volume hospitals where maximizing resources is essential.
Efficiency-Driven Strategies
Efficiency is the backbone of modern ORs, ensuring smooth operations and better
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When Ignoring Artificial Intelligence Becomes Medical Malpractice
Medical malpractice claims, tragic patient outcomes, and preventable errors have long plagued our healthcare system, fueled by the inherent limitations of human clinicians. But there is a revolutionary force in medicine that has the power to transform these outcomes: artificial intelligence (AI).
Despite AI's proven ability to identify diseases with greater speed and accuracy than human experts, many healthcare providers are resisting its integration. This
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First Choice Neurology to Deploy healow Genie’s AI Contact Center
What You Should Know:
- First Choice Neurology, the largest neurology center in Florida, has partnered with eClinicalWorks® to implement healow® Genie, an AI-powered contact center solution.
- The strategic move aims to enhance patient engagement and streamline operations by providing 24/7 access to vital health information and automating routine tasks.
AI-Powered Contact Center Solution to Improve Access to Care
healow Genie is the first EHR-agnostic, AI-powered
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PocketHealth Launches AI-Powered Image Reader to Enhance Patient Understanding of Medical Imaging
What You Should Know:
- PocketHealth, a connected care company launches Image Reader, a new feature that uses AI to help patients better understand their medical imaging results.
- Image Reader provides visual context within CT and X-ray scans, making it easier for patients to interpret their images and have more informed conversations with their healthcare providers.
AI-Powered Anatomical Identification
PocketHealth's Image Reader leverages advanced AI, including the
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athenahealth Partners with Abridge to Bring Ambient AI to Ambulatory Care
What You Should Know:
- athenahealth, a provider of network-enabled healthcare software and services, today announced a partnership with Abridge, a pioneer in generative AI for healthcare.
- The collaboration will integrate Abridge's ambient AI technology into athenaOne, athenahealth's cloud-based EHR platform, providing ambulatory care practices with seamless access to real-time clinical documentation and enhanced efficiency.
Expanding Access to AI-Powered Solutions
The
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AI-Driven Prior Authorization Denials Raise Concerns Among Physicians, AMA Survey Reveals
What You Should Know:
- A new survey from the American Medical Association (AMA) reveals growing concern among physicians about the use of artificial intelligence (AI) in prior authorization decisions by health insurers.
- The survey found that 61% of physicians are worried that AI-powered tools are leading to an increase in prior authorization denials, potentially harming patients and contributing to unnecessary healthcare costs.
Prior Authorization Concerns
Prior
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Philips and Mass General Brigham Partner To Integrate Live HealthData with AI
What You Should Know:
- Philips, a leader in health technology, and Mass General Brigham (MGB), a healthcare system and research enterprise, announced a strategic collaboration to develop and deploy advanced data infrastructure and AI solutions.
- The goal of the partnership aims to improve patient care by integrating and processing live healthcare data from various sources, creating a unified and actionable data ecosystem.
Advanced Data Infrastructure and AI Solutions
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Stemline Therapeutics to Deploy Tempus Next’s AI-Enabled Care Pathway Intelligence Platform
What You Should Know:
- Tempus, a provider of AI-driven precision medicine, and Stemline Therapeutics, Inc. ("Stemline"), a wholly-owned subsidiary of the Menarini Group announced a new collaboration to improve the use of ESR1 testing in metastatic breast cancer (mBC).
- The partnership will leverage Tempus' Next platform, an AI-enabled care pathway intelligence tool, to help clinicians determine when ESR1 testing may be appropriate for their patients.
Challenges in ESR1
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Hartford HealthCare, K Health Partner to Launch AI-Powered Virtual Primary Care Platform
What You Should Know:
- Hartford HealthCare (HHC), a healthcare system in Connecticut, and K Health, a digital healthcare company specializing in AI-powered primary care, today announced a partnership to launch HHC 24/7, a new virtual health platform.
- The collaboration aims to transform primary care access and delivery for patients across Connecticut.
HHC 24/7 to Provide Convenient, Accessible Care to Connecticut Communities
HHC 24/7, powered by K Health's advanced
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