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Health IT & Digital Health-Opinion | Op-Eds | Guest Columns | Analysis, Insights - HIT Consultant

Patient Experience is Employee Experience: Delivering Care is a Team Sport

by Chrissy Daniels, Chief Experience Officer, Press Ganey 09/17/2025 Leave a Comment

Patient Experience is Employee Experience: Delivering Care is a Team Sport

"Teamwork" has become the most important driver of strong inpatient experiences. This might seem surprising, but it shouldn't be. Patients are extraordinarily sensitive observers of healthcare environments. They’re not just paying attention to how their care team interacts with them, but how clinicians interact with one another. When they leave the door open during a hospital stay, they're tuning in to the most compelling reality show in their lives at that moment: the team caring for
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The Future of Healthcare Is in Your Pocket: How AI and Smartphones Are Transforming Patient Care

by Eric Rock, CEO and Co-Founder, Percipio Health 09/17/2025 Leave a Comment

The Future of Healthcare Is in Your Pocket: How AI and Smartphones Are Transforming Patient Care

The U.S. healthcare system is in crisis. Financial instability is straining hospitals, frontline staff are stretched beyond capacity, and patients continue to encounter disjointed care and unequal access. Decades of focusing on reactive treatment over prevention have left us ill-equipped to manage chronic conditions, rising costs, and growing health disparities.  Despite widespread consensus about the importance of population health management and value-based care, the current approach
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Why AI Isn’t Curing Disease, Yet: Crossing Pharma’s Valley of Death with Physical Intelligence

by Noam Solomon, PhD, Co-founder and CEO of Immunai 09/16/2025 Leave a Comment

Why AI Isn’t Curing Disease, Yet: Crossing Pharma’s Valley of Death with Physical Intelligence

We were told AI would cure disease in years. That’s a fallacy. Today, over 90% of clinical drug candidates still fail. It costs more than $2 billion and over a decade to bring a single drug to market. And now the industry faces a brutal paradox, which is the promise of exponential progress stuck inside a system governed by diminishing returns. This is pharma’s version of Eroom’s Law, i.e.  the inverse of Moore’s Law,  where the return on drug development declines as science
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Smarter Medication Management: The Shift from Polypharmacy to Personalized, Data-Driven Care

by Adva Tzuk Onn, M.D., Chief Medical Officer of FeelBetter 09/16/2025 Leave a Comment

Smarter Medication Management: The Shift from Polypharmacy to Personalized, Data-Driven Care

As older adults increasingly find themselves managing 10 to 15 medications—spanning prescriptions, over-the-counter drugs, and supplements—the urgency to refine medication management has never been greater. Over the last two decades, the average number of prescriptions for individuals 65 and older has doubled, driven by a mix of longer life expectancy, chronic disease management, symptom-based prescribing, and the common practice of layering additional medications
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Healthcare’s Unstructured Data Problem: The Case for Modernization

by Steve Leeper, VP Product Marketing at Datadobi 09/15/2025 Leave a Comment

Healthcare’s Unstructured Data Problem: The Case for Modernization

Like most other sectors operating in the digital economy, healthcare has become hugely reliant on unstructured data. It’s widely acknowledged that this data type, which doesn’t follow a predefined format and resides outside traditional databases, now comprises 80-90% of all organizational data. In healthcare settings, this can encompass a wide range of items, including medical imaging, scans, emails, claims documents, and device outputs, among many other possibilities. This information is
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The Power of Government Health Data: Unlocking Innovation and Better Care

by Dr. Thomas Osborne, Chief Medical Officer, Microsoft Federal 09/15/2025 Leave a Comment

The Power of Government Health Data: Unlocking Innovation and Better Care

Government healthcare data is a public asset with immense potential to enhance care and accelerate progress. When shared responsibly, this resource not only drives innovation and the economy but also importantly improves health outcomes. With the right infrastructure, collaboration, and education, we can unlock powerful insights that lead to faster medical discoveries, proactive health decisions, enhanced patient care, and more effective healthcare operations. Responsible Data Access:
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The Future of AI in Healthcare: Best Practices for Responsible Innovation

by Dr. Heather Bassett, Chief Medical Officer at Xsoli 09/15/2025 Leave a Comment

The Future of AI in Healthcare: Best Practices for Responsible Innovation

Our patients can’t afford to wait on officials in Washington, DC, to offer guidance around responsible applications of AI in the healthcare industry. The healthcare community needs to stand up and continue to put guardrails in place so we can roll out AI responsibly in order to maximize its evolving potential.  Responsible AI, for example, should include reducing bias in access to and authorization of care, protecting patient data, and making sure that outputs are continually
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Medical Imaging Ecosystems: A New Model for AI Adoption and Interoperability

by Jordan Bazinsky, CEO, Intelerad 09/12/2025 Leave a Comment

Medical Imaging Ecosystems: A New Model for AI Adoption and Interoperability

The medical imaging industry is increasingly embracing a simple truth: there is strength in numbers. This is evident in the growing adoption of partnership ecosystems. This collaborative model brings technology companies and service providers together to deliver seamless solutions across the full continuum of care, from initial imaging to diagnosis, treatment, and follow-up support.  This model is gaining traction largely due to the flexibility it affords hospitals and health systems in
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Medical Debt Laws Are Changing Fast. Is Your Revenue Cycle Ready?

by Ana Ponder, Director of RCM Solutions at Millennia 09/12/2025 Leave a Comment

Medical Debt Laws Are Changing Fast. Is Your Revenue Cycle Ready?

The medical debt regulation landscape is poised to change drastically over the next few years. Laws in Texas, New York, and New Jersey are key case studies of this shift, imposing stricter rules on billing transparency, debt collection practices, and patient financial assistance. Providers may or may not be ready for the shift, but those that embrace it will find a real opportunity to improve the financial experience of their patients, build lasting relationships and protect their bottom
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Redefining Cardiac Outcomes Through Independent Remote Monitoring Platforms

by Arnaud Rosier, CEO of Implicity 09/11/2025 Leave a Comment

Redefining Cardiac Outcomes Through Independent Remote Monitoring Platforms

As healthcare continues its shift toward value-based, patient-centered care, remote monitoring (RM) has become a cornerstone in the management of chronic cardiac conditions. For patients with implantable cardioverter-defibrillators (ICDs) and cardiac resynchronization therapy devices (CRT-Ds), real-time data collection enables earlier interventions—helping reduce hospitalizations, improve survival, and enhance quality of life. But while the clinical value of RM is clear, its practical
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