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Health IT & Digital Health-Opinion | Op-Eds | Guest Columns | Analysis, Insights - HIT Consultant

Virtually or In-Person, Automation Improves The Healthcare Experience

by Muthu Alagappan, MD, Medical Director at Notable Health 07/22/2020 Leave a Comment

Virtually or In-Person, Automation Improves The Healthcare Experience

The COVID-19 pandemic has caused an unprecedented shift in the way consumers view and access a variety of goods and services—and healthcare is no exception. Recent studies show that many patients, including vulnerable populations like those living with cancer, are delaying recommended care and procedures—and will continue to do so for at least several months amid fears over the safety of in-person visits. In response, reports of providers adapting to offer care virtually are all the more
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Telehealth’s Time Has Come. And It’s Here to Stay.

by Ernie Ianace, EVP Sales and Marketing at VitalTech 07/21/2020 Leave a Comment

Telehealth’s Time Has Come. And It’s Here to Stay.

“The numbers don’t lie,” is a famous old adage and quite appropriate with regard to the rapid rise and deployment of telehealth solutions in the medical community. It may have taken a global pandemic for society to recognize and investigate the rewards of its adoption, but statistics reveal that telehealth’s moment has indeed come. And it certainly seems like it’s here to stay. How did we come so far, so fast? By undertaking forward-thinking policies and bold action, the health care industry
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COVID-19: 4 Essential Patient Payment Strategy Components to Accelerate Cash Flow

by David Shelton, PatientMatters CEO 07/20/2020 Leave a Comment

Accelerating Cash Flow Amid COVID-19

In the past few months, the COVID-19 pandemic has shaken societies, economies, and human wellbeing to the core. While protecting public health and welfare are top priorities for hospitals, the harsh reality is that it takes cash to keep the doors open and serve patients effectively. Revenue is down significantly as a result of canceled elective surgeries, while the costs of medical supplies and in-demand personal protective equipment for workers have skyrocketed. Hospitals’ operating challenges
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COVID-19 Infects Patient & Practitioner Demands, Unsettling the Future of Hospital Operations

by Eric Stone, CEO at Velano Vascular 07/16/2020 Leave a Comment

COVID-19 Infects Patient & Practitioner Demands, Unsettling the Future of Hospital Operations

Prior to the outbreak of COVID-19, the healthcare industry in the United States was in the midst of an intense refocusing on patient-centered care. This evolution was defined by a number of innovations, policies, and even federal reimbursement programs that prioritized emphasis on and impact on the patient experience. It led to changes in everything from the quality of hospital food, valet parking, and room amenities to fundamentally reimagined standards of care for even mundane procedures like
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How to Implement HIPAA-Compliant Video Conferencing for Healthcare Providers

by John S. Kim, Cofounder and CEO of SendBird 07/15/2020 Leave a Comment

In-app Chat: The Future of SecureDoctor/Patient Communications

Video-conferencing software like Zoom has been getting a lot of attention of late as more and more people turn to digital tools to communicate remotely, whether to stay connected with loved ones, keep work flowing, or communicate with clients.  Healthcare is certainly no exception. A global FICO study found that around 80% of people want to use their mobile phones to interact with doctors and other healthcare providers.  Digital healthcare solutions were already on the rise
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4 Ways Healthcare Organizations Can Establish Partnerships to Drive Innovation

by Eric Nilsson, CTO, The SSI Group 07/14/2020 Leave a Comment

Nebraska Medicine’s experience points to four ways healthcare organizations can establish partnerships with vendors that drive innovation and performance excellence.

With public and private healthcare spending significantly outpacing that of other countries, U.S. hospitals face intense pressure to find new ways to capture greater value. More and more, organizations are finding that partnerships with existing vendors can help unlock next-level performance gains in a transformative environment. Take Nebraska Medicine, for example. In the early 2000s, the health system created multidisciplinary committees to boost revenue integrity and adopted new revenue
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Enhancing Patient Care With a Touchscreen EMR Interface

by Jeff Fountaine, Director, Healthcare Vertical Market, Elo 07/13/2020 Leave a Comment

Enhancing Patient Care With a Touchscreen EMR Interface

A clinician’s mission is to deliver the best possible care to his or her patients. However, when technology gets in the way of the workflow, clinicians are obligated to spend valuable time making sure data inputs are accurate and complete across disparate systems. Nowhere is this more prevalent than with electronic medical records (EMRs). Dr. Peter Greene, MD, CMIO, with Johns Hopkins, said, “Efficiency is really at the heart of what troubles us most. Clinicians really want the EMR to make
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Post COVID-19: 3 Things I Hope Healthcare Won’t Recover From

by Randy Carpenter, SVP of the Executive Advisory Board at HCTec 07/09/2020 Leave a Comment

Post COVID-19: 3 Things I Hope Healthcare Won’t Recover From

The loss of lives and livelihoods from COVID-19 is almost too much to comprehend. And yet, slowly, conversations are emerging about the positives percolating from the pandemic.  It’s human nature to want to look for the positives in even the worst of situations, and I’ve noticed that in both my personal and my professional circles of late, people are talking about the things they hope we don’t lose when things go back to “normal.”   Chief among them, especially in my healthcare technology
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Hospital Wayfinding: The Next Frontier in Healthcare Design

by Christopher Thompson, RN, Director of Patient Experience, CenTrak 07/08/2020 Leave a Comment

Wayfinding: The Next Frontier in Healthcare Design

Healthcare facilities and their sprawling campuses can be overwhelming and challenging to navigate. In fact, facilities lose close to $800 million a year due to missed hospital appointments, and many physicians blame a significant portion of this lost revenue on the problems patients have navigating these facilities. Figuring out where to park and finding the correct office can be stressful and negatively impact the patient’s experience. Making matters worse, most hospital staff members work
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COVID-19: Why Designers Must Play A Larger Role in Healthcare’s Future

by Stuart Karten, Principal of Karten Design 07/07/2020 Leave a Comment

Karten Design: Design Must Play a Larger Role in Healthcare

The coronavirus outbreak has brought epic casualties as more than 7.3 million cases have been confirmed globally and more than 413,000 people--and counting--are known to have died. In the United States, the COVID-19 pandemic has shown flaws in our medical system, from basic preparedness to the coordinated distribution of medical equipment.  Within this global tragedy, there are stories of heroism and renewed mind power and energy addressing health care. In reaction to shortages, we’re
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