To meet the rising demand for drugs to treat rare and chronic conditions, the industry’s largest players (e.g., CVS Health, Cigna, and UnitedHealth Group) have moved quickly to derive two-thirds of their prescription revenues from specialty dispensing. Health systems are following suit, rapidly launching entity-owned specialty pharmacies that enable these providers to strengthen the continuity of care they deliver to patients. As providers stake out claim in the competitive $68.3 billion
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Health IT | News, Analysis, Insights - HIT Consultant
HIMSS25: Zoom Unveils Zoom Workplace for Clinicians and Custom AI Companion
What You Should Know:
- Zoom, a provider of video conferencing and telehealth solutions, today announced significant advancements in its healthcare offerings at HIMSS 2025.
- The company unveiled the public beta of Zoom Workplace for Clinicians and the select beta of Custom AI Companion for Healthcare, both designed to empower healthcare providers with AI-driven tools and enhance patient care.
Zoom Workplace for Clinicians: Streamlining Clinical Workflows
Zoom Workplace for
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HIMSS25: AvaSure, Oracle and NVIDIA Launches AI Virtual Care Assistant to Transform Hospital Operations
What You Should Know:
- AvaSure, a leader in acute virtual care solutions launches its new Virtual Care Assistant™, an AI-driven platform designed to revolutionize how hospitals and healthcare systems manage patient requests and optimize clinical workflows.
- The solution leverages advanced technologies from Oracle Cloud Infrastructure (OCI) and NVIDIA to enhance communication, prioritize urgent needs, and improve the overall patient experience.
AI-Powered Patient
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HIMSS25: MEDITECH Enhances Traverse Exchange Network with Advanced Interoperability Features
What You Should Know:
- MEDITECH, a provider of electronic health record (EHR) solutions, today announced significant enhancements to its Traverse Exchange interoperability network.
- The advancements provide clinicians with seamless access to comprehensive patient data from various sources, directly within their workflow, improving care coordination and efficiency.
Traverse Exchange Interoperability Network Enhancements
The Traverse Exchange network enables the secure
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HIMSS25: Commure Joins MEDITECH Alliance to Bring Ambient AI Documentation to Expanse EHR
What You Should Know:
- Commure, a healthcare technology company specializing in ambient AI solutions, today announced a partnership with MEDITECH, an EHR provider.
- The collaboration will integrate Commure's Ambient Suite of clinical documentation tools with MEDITECH Expanse, a widely adopted web-based EHR platform.
Benefits for MEDITECH Users
By joining the MEDITECH Alliance, Commure expands the ecosystem of pre-integrated solutions available to MEDITECH Expanse users.
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HIMSS25: Microsoft and Wolters Kluwer Health Integrate UpToDate into Microsoft Copilot Studio
What You Should Know:
- Wolters Kluwer Health, a provider of clinical decision support solutions, today announced a collaboration with Microsoft to integrate its UpToDate® platform with the healthcare agent service in Microsoft Copilot Studio.
- The partnership aims to explore and validate the use of generative AI to provide clinicians with real-time access to evidence-based medical information at the point of care.
Focus on Clinical Validation
The initial focus of the
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HIMSS25: Cedar Integrates Empathetic AI Capabilities in Patient Billing Experience
What You Should Know:
- Twilio, a customer engagement platform, and Cedar, a patient financial experience platform, today announced a strategic partnership to revolutionize how patients interact with their healthcare bills.
- The collaboration leverages Twilio's communication tools and AI capabilities to enhance patient engagement, streamline billing processes, and reduce costs for healthcare providers.
Transform the Patient Financial Experience with AI-Powered
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HIMSS25: Ushur Launches AI Agent for Member Service to Transform Healthcare Support
What You Should Know:
- Ushur launches its AI Agent for Member Service, a groundbreaking solution designed to revolutionize how health plans support their members.
- Powered by generative and agentic AI, this innovative technology automates common requests, provides personalized guidance, and ensures 24/7 access to care, enhancing the member experience and improving operational efficiency for health plans.
Addressing the Challenges of Healthcare Support
Health plans face
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HIMSS25: Webex Contact Center Integrates with Epic to Enhance Patient Experience
What You Should Know:
- Webex Contact Center is transforming patient engagement with its latest integration with Epic’s electronic health record (EHR) system.
- Announced at HIMSS 2025, the integration empowers contact center agents and healthcare providers with a seamless communication platform directly within Epic's Cheers/Hyperdrive interface.
AI-Powered Solution Empowers Agents with Real-Time Access to Patient Data
By combining Webex's multi-channel
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HIMSS25: Kyndryl, Microsoft Partner to Launch AI-Powered Healthcare Assistant
What You Should Know:
- Kyndryl, the world's largest IT infrastructure services provider, today announced a strategic partnership with Microsoft to support the adoption and deployment of Dragon Copilot, a new AI-powered healthcare assistant.
- The collaboration will leverage generative AI to automate clinical documentation, improve administrative efficiency, and enhance patient care.
Dragon Copilot to Automate Clinical Documentation and Enhance Patient Care
Kyndryl will
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