What You Should Know:
- Inbox Health today launched its AI-powered assistant for patient billing support, fully integrated into its industry-leading patient billing platform.
- The assistant has been in a pilot phase for most of 2025, resolving over 70% of patient billing questions 24/7, without call center intervention.
Reimagining Patient Billing: Inbox Health Launches AI-Powered Support to Accelerate Collections and Enhance Patient Experience
As patient financial responsibility
Read More
Health IT | News, Analysis, Insights - HIT Consultant
Sheba Medical, Hippocratic AI Partner to Deploy Generative AI Agents
What You Should Know:
- Hippocratic AI, a global leader in generative AI healthcare agents announced a strategic partnership with Sheba Medical Center, a global beacon of medical innovation and research.
- As part of this partnership, Hippocratic AI will also join the ARC ecosystem, a global network comprising leading hospitals, researchers, and innovation organizations, opening doors to new pathways for meaningful impact within the network.
Advancing a Shared Vision for
Read More
Gaps in Advance Care Planning: Only 5% of Americans Have a Plan in Place
What You Should Know:
- A recent survey conducted by The Harris Poll and commissioned by Backline by DrFirst reveals a significant national shortfall in advance care planning. Only 5% of Americans currently have an advance care plan in place, and half (50%) are largely unfamiliar with the concept. The research highlights substantial emotional and practical hurdles, alongside a strong desire for healthcare provider guidance.
- Advance care planning is the process of deciding and
Read More
New Opportunities for Healthcare AI: Decoding the 2026 Medicare Advantage Rate Hike
Last month, the Centers for Medicare & Medicaid Services (CMS) released its 2026 Medicare Advantage (MA) Rate Announcement, projecting a 5.06% average increase in payments to MA plans. That’s a notable jump from the 3.70% increase we saw in 2025. More than just a financial adjustment, this signals growing confidence in the Medicare Advantage model—and with it, growing expectations.
What does this mean simply? Insurance companies offering these plans will receive more government funding,
Read More
ZeOmega Partners with Massachusetts Health Data Consortium to Launch Nation’s First Statewide FHIR-Based Prior Authorization System
What You Should Know:
- ZeOmega®, a population health and interoperability technology company announced it has been selected by the Massachusetts Health Data Consortium (MHDC), a nonprofit advancing health data sharing, to transform prior authorization and clinical data exchange across Massachusetts.
- The initiative creates the nation’s first statewide FHIR®-based system designed to streamline communication between payers and providers, reducing administrative burdens and
Read More
What Are Healthcare’s Most Pressing Revenue Integrity Issues in The Remote-Work Era?
With more and more organizations merging for scale and sustainability, revenue cycle teams are being centralized, taking these critical personnel further away from physicians at the bedside. Remote teams are finding it harder than ever to collaborate with clinicians on critical functions.
Simultaneously, more revenue cycle functions are being automated as robotic process automation and generative AI evolves. With fewer administrative personnel in general — and even fewer
Read More
CMS Launches Cell and Gene Therapy (CGT) Access Model for Medicaid Sickle Cell Patients
What You Should Know:
- The Centers for Medicare & Medicaid Services (CMS) launches its Cell and Gene Therapy (CGT) Access Model, a new approach to delivering cutting-edge treatments for people on Medicaid living with sickle cell disease.
- A total of 33 states, plus the District of Columbia and Puerto Rico, will participate in this model, collectively representing approximately 84% of Medicaid beneficiaries with the condition, significantly expanding access to
Read More
FFL Partners Orchestrates Merger of Abacus Group and Medicus IT
What You Should Know:
- FFL Partners (“FFL”), a private equity firm focused on growth investments in tech-enabled business services and healthcare companies, today announced the completion of the merger of its portfolio companies Abacus Group and Medicus IT. This strategic combination launches a new multi-vertical IT Managed Services Provider (“MSP”) exclusively focused on the financial services and healthcare industries. Financial terms of the merger were not disclosed.
- The merger
Read More
New Strategies Needed: No Surprises Act and the Challenges for Payors with Provider Data Inaccuracies
With more than 20 years of experience at a major health insurance company, I’ve seen firsthand how challenging provider data management can be. I’ve worked with teams reconciling files from delegated groups, fielded calls from frustrated providers, and navigated compliance pitfalls that can quickly become operational headaches. But the stakes have never been higher than they are now under the No Surprises Act (NSA).
For years, maintaining an accurate provider directory was considered a best
Read More
Elsevier’s Clinician of the Future 2025 Report: AI’s Rapid Ascent in Healthcare Amidst Clinician Pressures
What You Should Know:
- The 4th annual Elsevier Clinician of the Future report reveals a remarkable acceleration in the adoption and impact of Artificial Intelligence (AI) in healthcare.
- Based on a global survey of over 2,000 clinicians, the report highlights AI's growing role in addressing persistent challenges like clinician burnout, increasing patient demand, and fragmented care, while also shedding light on evolving perceptions and regional differences.
Current State
Read More
