What You Should Know:
- A new survey of U.S. physicians from Inlightened, a tech-enabled healthcare insights platform, reveals a significant paradox in the adoption of artificial intelligence: while a majority of doctors are already using AI tools in their practice, very few feel prepared to manage the benefits and risks, and most are operating without formal organizational guidelines.
- The findings highlight a critical opportunity for AI innovators and healthcare leaders to better
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Health IT | News, Analysis, Insights - HIT Consultant
Mayo Clinic Invests in hellocare.ai, Backing Future of Ambient Clinical Intelligence
What You Should Know:
- hellocare.ai, an AI-assisted virtual care delivery platform announced it has entered into a collaboration with Mayo Clinic focused on ambient clinical intelligence. The AI company also announced the expansion of its previously announced $47M growth round, welcoming Mayo Clinic as its latest investor.
- The collaboration aims to leverage technology for a more proactive approach to healthcare, with the potential to reduce hospitalizations, decrease the severity
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Healthcare’s Digital Dilemma: AI Adoption Surges While Legacy Systems and Security Risks Lag Behind
What You Should Know:
- A new report from SOTI, "Healthcare’s Digital Dilemma: Calculated Risks and Hidden Challenges Exposed," reveals a growing divide in U.S. healthcare's digital transformation. While many organizations are rapidly embracing AI and mobile technologies to improve patient care, a significant number are being held back by outdated systems and rising security risks.
- The report, which surveyed 1,750 IT decision-makers across 11 countries, including 200 in the U.S.,
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Whistleblowers Allege UnitedHealth Defrauds Medicare, Endangering Elderly Patients
What You Should Know:
- Two whistleblowers, represented by Whistleblower Aid, have produced significant evidence alleging that Optum, a subsidiary of UnitedHealth Group (UHG), is engaged in a scheme to defraud Medicare by systematically delaying or denying critical hospital care to vulnerable nursing home patients.
- The allegations, submitted in a comprehensive disclosure to the Securities and Exchange Commission (SEC), the Federal Trade Commission (FTC), and Congress, have sparked
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Why Your Health IT Project Needs a Coach, Not Just a Manager
Project managers are no longer mere overseers of projects; they are transitioning to become coaches who lead their teams to success in the changing healthcare environment. In the healthcare technology domain, where collaboration occurs between diverse teams, the role of project managers is shifting to include team mentoring and empowerment. Technology integration into healthcare systems is complex, and leaders can bridge the communication gaps, encourage collaboration, and direct the teams
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KLAS Report: Most Clinicians “Stuck in the Middle” with EHR Experience
What You Should Know:
- A new 2025 impact report from the KLAS Arch Collaborative reveals that while some progress has been made, most clinicians have a mediocre experience with their electronic health record (EHR) systems. The KLAS report, "Clinician EHR Experience 2025: State of the Industry," highlights that only a minority of clinicians have a strong or elite EHR experience, and it underscores the critical link between EHR satisfaction, organizational culture, and clinician
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Beyond the Basics: 3 Ways to Win with Your Mobile Health Strategy
Consumers get a more high-tech experience from their Chick-fil-A app than they do from most health system mobile apps, and it’s a major dissatisfier, even when the quality of care is strong. It’s one reason why mobile strategy has moved center stage as table stakes for meeting health system’s business goals, including around consumer loyalty and engagement.
But delivering the types of mobile experiences healthcare consumers crave takes more than launching a health system app. That’s
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Healing Healthcare Finance: How AP Payment Automation Solves Staffing Challenges and Improves Patient Care
Healthcare providers and facilities face a dual challenge in their accounting operations: a critical shortage of accounting professionals coupled with increasingly complex payment processes. Unless properly addressed and managed, this problem can threaten the operational stability and security of any healthcare organization, from large hospitals and clinics to rural and specialty care providers.
The number of accounting graduates entering the workforce has declined by 33% over the past
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Humata Health’s AI-Powered Prior Authorization Platform Now Available on Microsoft Azure Marketplace
What You Should Know:
- Humata Health, a provider of AI-powered touchless prior authorizations, today announced the availability of its platform in the Microsoft Azure Marketplace, an online store providing applications and services for use on Azure.
- The integration allows healthcare payers and providers seeking to automate prior authorization to leverage the productive and trusted Azure cloud platform, with streamlined deployment and management.
Transforming End-to-End
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Blue Shield of California and Zocdoc to Streamline In-Network Appointment Booking
What You Should Know:
- Blue Shield of California today announced a new collaboration with Zocdoc’s healthcare booking platform to allow its members to seamlessly schedule in-network, in-person, and virtual care appointments directly on the nonprofit health plan's online member portal.
- The strategic partnership for Zocdoc marks the first time the company is working with a health plan to power scheduling for its online portal. The feature enables appointment booking from a single
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