What You Should Know:
- Ushur, a leader in AI-powered Customer Experience Automation for regulated industries, today announced the launch of its Agentic AI solution for provider servicing.
- Purpose-built for health plans' provider relations, network management, and contact center teams, the solution enables human-like, conversational self-service via voice and chat to answer the most frequent and costly provider inquiries.
Addressing the Provider-Payer Bottleneck
Delays
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Health IT | News, Analysis, Insights - HIT Consultant
Why Incremental Change is Killing Healthcare Transformation
Fifteen years ago, I made a conscious decision to enter the healthcare sector. At 34, I had options, but I wanted a career that would challenge me intellectually—so much so that I once told people I wanted my “brain to hurt.” I wasn’t naïve about the industry’s complexities, but I didn’t anticipate how much it would also hurt my heart.
A decade and a half later, after working across multiple roles in healthcare, I can confidently say the industry met my wish for intellectual challenge. What I
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Thirdwayv and Medcrypt Partner to Standardize Cybersecurity for Connected Medical Devices
What You Should Know:
- At the Diabetes Technology Society Conference (DTM 2025), Thirdwayv Inc. and Medcrypt Inc. announced a strategic agreement to jointly advance cybersecurity and interoperability standards and solutions across the connected medical device ecosystem.
- The partnership seeks to address the increasing regulatory and operational demands for robust, life-cycle-spanning medical device security.
End-to-End Compliant Security Solution
The alliance brings together
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The Age of AI Execution: 16 Key Takeaways from Healthcare Executives on HLTH 2025
Last week's HLTH 2025 conference in Las Vegas signaled a definitive shift in the healthcare industry: AI has moved past the hype cycle and is now a core utility focused on execution, accountability, and measurable ROI. To understand the gravity of this turning point, we reached out to a diverse group of executives, physician leaders, and technologists to synthesize the major themes, innovations, and challenges witnessed on the show floor.
Their collective feedback highlights that health
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Honey Health Raises $7.8M Seed to Automate Healthcare Back Office Workflows with AI Agents
What You Should Know:
- Honey Health, an all-in-one back office AI platform for healthcare organizations, today announced it has raised $7.8M in seed funding led by Pelion Ventures, with participation from Streamlined, Burst Capital, and 8-Bit Capital.
- The funding will accelerate the deployment of specialized AI agent teams that autonomously complete complex administrative workflows directly inside healthcare systems.
Solving the Back Office Crisis with Autonomy
Health
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How E-Prescribing Improves Opioid Safety and PDMP Compliance in Healthcare
According to recent CDC data, opioids remain the driving force behind the vast majority of U.S. drug overdose deaths. While prescription rates have declined over the past several years, opioid-related overdoses have actually risen again since 2024, underscoring that the crisis has not eased, but shifted. Today’s challenge isn’t just preventing overprescribing; it’s navigating a more complex risk environment where illicit drugs, prescription misuse, and patient access needs intersect.
How
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HR Strategies for Engaging the ‘Deskless’ Healthcare Workforce
The average healthcare worker’s day is a whirlwind of patient care, quick decisions, and teamwork, rarely with a moment to sit, let alone check emails or attend a meeting. While office-based colleagues catch up on company news over coffee, front-line workers are running from room to room, often the last to hear about policy changes or organizational updates.
This is the reality for millions of frontline healthcare workers. Their dedication keeps hospitals running and patients
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Top-Rated Automated Measurement-Based Care Platforms: Brand Analysis
Measurement-based care (MBC) has become a key part of how mental health and chronic care are delivered. It helps providers track outcomes, improve treatment plans and show progress in ways that are easy to measure. With so many platforms now available, it can be hard to decide which one fits best. The best automated measurement-based care platforms are crucial for delivering the best care possible.
The Best Automated Measurement-Based Care Platforms
Measurement-based care is becoming
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Why Poor EHR Integration Fuels Clinician Burnout and Financial Loss
For decades, healthcare leaders and physicians have been promised that digital tools would streamline operations and boost revenue. Yet, history has repeatedly shown the opposite: documentation inefficiencies and fragmented tech stacks have slowed practices, burdened clinicians and chipped away at financial margins. What began as an effort to modernize recordkeeping too often left providers drowning in siloed systems that robbed them of both time and revenue.
Despite massive investments in
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AI as the New Primary Care Extender: A Solution to Physician Shortages
If the COVID-19 pandemic taught us anything, it is this: primary care physicians are the backbone of a functioning health system. Yet, in the United States, the supply of those physicians is dwindling at precisely the moment demand is peaking. The Association of American Medical Colleges (AAMC) for example, projects a shortage of up to 124,000 physicians by 2034, including at least 17,800 in primary care. For patients, that shortage translates into longer wait times, rushed
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