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Health IT | News, Analysis, Insights - HIT Consultant

Goodbye WebMD: Will AI Now Replace Internet Research for Self-Diagnosis?

by Fred Pennic 12/22/2023 Leave a Comment

Goodbye WebMD: Will AI Now Replace Internet Research for Self-Diagnosis?

What You Should Know - As Americans set their sights on a healthier 2024, a new survey by DrFirst's iPrescribe app reveals some interesting trends in health priorities and concerns. - While traditional resolutions like exercising more and losing weight remain top of mind, the survey unveils a wave of optimism surrounding new treatment options, particularly for weight management. Exercise, Sleep, and Weight Loss Reign Supreme Exercising more and losing weight claim the top spots on
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Greenway Health Streamlines Care with Data Dimensions Partnership

by Jasmine Pennic 12/22/2023 Leave a Comment

Greenway Health Streamlines Care with Data Dimensions Partnership

What You Should Know: - Greenway Health, a leading provider of health information technology services, has partnered with Data Dimensions, the largest EDI clearinghouse in the Property and Casualty industry, to launch a game-changing solution for ambulatory care practices. - This partnership aims to reduce administrative burden, improve patient care, and boost efficiency through the Greenway Document Manager. Greenway Document Manager, powered by Data Dimensions' Providerflow
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Guidehealth Acquires MSO & VBC Services Division from Arcadia

by Fred Pennic 12/21/2023 Leave a Comment

Guidehealth Acquires MSO & VBC Services Division from Arcadia

What You Should Know: - Guidehealth, an AI-powered healthcare platform announced the acquisition of an industry-acclaimed managed services organization (MSO) and Value-Based Care Services division from Arcadia, a healthcare technology leader known for its powerful data platform. - Additionally, Guidehealth secured a technology agreement to leverage Arcadia's advanced analytics platform, further fueling its newly acquired offering. Acquisition Impact This acquisition and partnership
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Not Just a Bill: The Importance of Empathy and Clarity in Healthcare Billing

by Suman Chaudhuri, Vice President, CSG Forte 12/21/2023 Leave a Comment

Not Just a Bill: The Importance of Empathy and Clarity in Healthcare Billing

When you leave the doctor, you’ll have a plan of care in hand. For instance, when you break an ankle, you may get instructions for the next 24 hours, a prescription, a follow-up appointment, a number to call if something goes wrong and a picture of what your next six weeks might look like. These plans are comprehensive and consider things like your activity level, the specific way your bone is broken, your ability to make it to appointments and any medication allergies.  This level of
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RPA Adoption: 74% of Hospitals Automate Revenue Cycle Tasks

by Jasmine Pennic 12/20/2023 Leave a Comment

What You Should Know: The healthcare revenue cycle is getting a major makeover, driven by a surge in automation and artificial intelligence (AI). A new survey by AKASA, a leading developer of AI-powered revenue cycle automation solutions, reveals that 74% of healthcare organizations are already automating some part of their revenue cycle operations, and 80% of those not currently using it plan to do so by the end of 2025. The Rise of the Robots - Automation is no longer a luxury, but a
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M&A: mPulse Acquires HealthTrio and Decision Point

by Fred Pennic 12/20/2023 Leave a Comment

M&A: mPulse Acquires HealthTrio and Decision Point

What You Should Know: - mPulse, a leader in conversational AI and digital health engagement, has taken a major leap forward by acquiring both HealthTrio and Decision Point Healthcare Solutions. This strategic move positions mPulse as a full-service platform for member engagement, analytics, and activation, solidifying its leadership in healthcare consumerism. Strengthening Engagement and Outcomes: The combined capabilities of mPulse, HealthTrio, and Decision Point create a powerful
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HIPAA Enforcement is Changing. Providers Must Too.

by Cam Roberson, VP at Beachhead Solutions 12/20/2023 Leave a Comment

HIPAA Enforcement is Changing. Providers Must Too.

Healthcare delivery organizations and those working with them that are still in business are either well aware of their duties under HIPAA, work with managed service providers that understand the law well, or…are lucky to have made it this far. Even for organizations that have steered clear of both cyberattacks and regulatory fines, vigilance is essential to maintaining a clean bill of (cybersecurity) health. With HIPAA guidance and enforcement practices shifting increasingly quickly right
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Jefferson and Lehigh Valley Health Network Announce Merger

by Fred Pennic 12/20/2023 Leave a Comment

Jefferson and Lehigh Valley Health Network Announce Merger

What You Should Know: - Jefferson Health and Lehigh Valley Health Network (LVHN) have signed a non-binding letter of intent to merge into a leading integrated care delivery system. - The combined entity, dubbed the "Jefferson Enterprise," will boast a national research university, an expanded not-for-profit health plan, and a network of over 700 outpatient sites across eastern Pennsylvania and southern New Jersey. Increases access to healthcare for urban and rural communities in eastern
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Molina Healthcare Acquires Bright HealthCare’s California Medicare Business for $425M

by Fred Pennic 12/20/2023 Leave a Comment

Molina Healthcare Acquires Bright HealthCare's California Medicare Business for $425M

What You Should Know: Molina Healthcare (NYSE: MOH) has revised its agreement to acquire Bright HealthCare's California Medicare business, securing a discount of $85M on the initial purchase price. This revised deal, announced on December 13, 2023, reflects a continued commitment to the acquisition while offering Molina potential cost savings and increased value. The acquisition expands Molina's reach in the lucrative California Medicare market, adding roughly 250,000 members to their
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Patients Crave Conversational Texting, Frustrated by Simplistic Healthcare Communication

by Jasmine Pennic 12/19/2023 Leave a Comment

What You Should Know: - A new survey by Artera, a leader in patient communication technology, reveals a stark disconnect between how healthcare providers communicate and what patients actually want. - The findings, based on responses from over 2,000 patients, paint a picture of frustration and missed opportunities, with simple phone calls and one-dimensional text messages falling short of patient expectations. Communication Breakdown - Nearly half (45%) of patients have missed or forgotten a bill due to communication difficulties with their provider's office. - 43% report negative health impacts from communication challenges, including issues scheduling appointments or sharing crucial information. - A staggering 79% of patients want providers to offer text-based conversation on any topic, highlighting a desire for more convenient and accessible communication. Texting: A Double-Edged Sword - While 77% find automated text exchanges valuable, simplistic "yes/no" interactions dominate, frustrating 69% of patients who long for deeper conversations. - Two-thirds report incomplete text experiences, with 31% failing to achieve their goals at least half the time, often resorting to phone calls. - Technical glitches and unanswered messages further exacerbate the problem, with 62% experiencing error messages, invalid responses, or radio silence from providers "half the time" or more. Financial and Human Costs - Providers failing to meet communication expectations face financial consequences, as 59% of patients are willing to switch doctors due to poor communication. - Artera's research sheds light on the impact on healthcare workers as well, with a December 2022 report finding outdated communication strategies contributing to staff burnout. Guillaume de Zwirek, CEO and Founder of Artera, emphasizes the importance of patient-centric communication: "As a $4 trillion market, healthcare should offer unmatched customer experience. If patients can't communicate seamlessly, they won't engage, leading to a sicker population and more expensive care long term."

What You Should Know: - A new survey by Artera, a leader in patient communication technology, reveals a stark disconnect between how healthcare providers communicate and what patients actually want. - The findings, based on responses from over 2,000 patients, paint a picture of frustration and missed opportunities, with simple phone calls and one-dimensional text messages falling short of patient expectations. Communication Breakdown - Nearly half (45%) of patients have missed or
Read More

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