What You Should Know:
- Evidently, a clinical data intelligence platform, has launched Ask Evidently, an AI chat interface that embeds directly into any electronic health record (EHR).
- The new tool is designed to provide clinicians with a comprehensive understanding of the patient record through a verifiable and intuitive user experience. It's the first product of its kind to be deployed at scale in collaboration with clinicians and AI Governance Committees at major health
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Health IT | News, Analysis, Insights - HIT Consultant
Elevating Patient Trust: Why Automated Reputation Management Is Essential for Healthcare Organizations
In today’s digital-first healthcare landscape, trust is often built long before a patient walks through a clinic’s doors. For many, the decision to choose a provider hinges on a simple Google search. In fact, more than 70% of recruiters check candidates’ online reputations before hiring. Rely on online reviews as a primary decision-making tool when selecting healthcare providers. In this environment, an organization’s digital reputation has become a critical part of the patient experience and a
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MEDITECH Adds New Workflow Enhancements to Interoperability Network
What You Should Know:
- MEDITECH has announced new workflow advancements to its Traverse Exchange interoperability solution, which are already live at 112 health systems.
- These enhancements feature a consolidated patient summary that improves clinician efficiency by providing a streamlined view of patient data from multiple sources within the native EHR workflow. The system intelligently filters out redundant information, organizing key data in a searchable format to enable
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Sutter Health to Deploy Hyro’s AI Agents, Optimizing Patient Experience
What You Should Know:
- Sutter Health, a large integrated health systems in California, is teaming up with Hyro to roll out responsible AI agents across its system, transforming how more than 3.5 million Californians interact with their care.
- The partnership aims to redefine the modern patient experience by incorporating Hyro's suite of AI skills to manage calls and messages related to a variety of patient services. These services include appointment management, scheduling,
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University Hospitals Launches Whole-Hospital Virtual Nursing Program
What You Should Know:
- University Hospitals (UH) has launched its Connected Care Team initiative at UH Lake West, making it one of the first hospitals in the U.S. to implement a whole-hospital virtual nursing program.
- The initiative uses Vitalchat’s AI-driven audio and video platform to extend the reach of nurses through secure, high-definition communication. This expansion follows a successful initial phase that demonstrated significant benefits for patients, caregivers,
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Joint Commission and CHAI Release First-Ever Guidance for Responsible AI in Healthcare
What You Should Know:
- The Joint Commission and the Coalition for Health AI (CHAI) have released the first installment of their collaborative work: Guidance on Responsible Use of AI in Healthcare.
- The guidance is designed to serve as a framework for U.S. health systems to safely and effectively implement artificial intelligence (AI) at scale. It is the first of several milestones to come from the strategic partnership, which was launched in June 2025.
Accessible,
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Virtual Clinical Trials: Mayo Clinic’s AI-Powered Solution to Accelerate Heart Failure Drug Discovery
What You Should Know:
- Heart failure is a critical health issue affecting millions of Americans, and despite decades of research, effective treatment options remain limited. Traditional drug development is a slow, costly, and high-risk process.
- Researchers at Mayo Clinic are pioneering a new approach using artificial intelligence (AI) and "virtual clinical trials" to accelerate the discovery of new therapies, particularly by repurposing existing drugs.
An Urgent Need for
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71% of Hospitals Now Use Predictive AI, But a Digital Divide Remains
What You Should Know:
- A recent data brief from the American Hospital Association (AHA) and the ASTP/ONC examines the trends in predictive AI adoption, evaluation, and governance using data from 2023 and 2024. The findings highlight both the widespread adoption of this technology and the persistent challenges in its equitable implementation.
- The use of artificial intelligence (AI) in healthcare has seen significant growth over the past decade, with predictive AI becoming a key
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PwC Report: The $1 Trillion Opportunity to Reinvent Healthcare
What You Should Know:
- The U.S. healthcare system is on the verge of a fundamental transformation. A new report from PwC,"From breaking point to breakthrough: the $1 trillion opportunity to reinvent healthcare," predicts a massive shift in how care is delivered, funded, and experienced.
- Over the next decade, PwC expects $1 trillion of annual healthcare spending to move away from fragmented, infrastructure-heavy models and toward a digital-first, proactive, and personalized
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Patient Experience is Employee Experience: Delivering Care is a Team Sport
"Teamwork" has become the most important driver of strong inpatient experiences. This might seem surprising, but it shouldn't be. Patients are extraordinarily sensitive observers of healthcare environments. They’re not just paying attention to how their care team interacts with them, but how clinicians interact with one another. When they leave the door open during a hospital stay, they're tuning in to the most compelling reality show in their lives at that moment: the team caring for
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