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Suman Chaudhuri, Vice President, CSG Forte

Not Just a Bill: The Importance of Empathy and Clarity in Healthcare Billing

by Suman Chaudhuri, Vice President, CSG Forte 12/21/2023 Leave a Comment

Not Just a Bill: The Importance of Empathy and Clarity in Healthcare Billing

When you leave the doctor, you’ll have a plan of care in hand. For instance, when you break an ankle, you may get instructions for the next 24 hours, a prescription, a follow-up appointment, a number to call if something goes wrong and a picture of what your next six weeks might look like. These plans are comprehensive and consider things like your activity level, the specific way your bone is broken, your ability to make it to appointments and any medication allergies.  This level of
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How Intelligent Document Processing (IDP) Revolutionizes Clinical Trials

by Gary Shorter, Head of AI, IQVIA 12/20/2023 Leave a Comment

How Intelligent Document Processing (IDP) Revolutionizes Clinical Trials

In the healthcare ecosystem, automation and data intelligence continue to gain momentum as artificial intelligence (AI) and machine learning (ML) are integrated to streamline and accelerate processes.  The clinical trial space is one area where pharmaceutical companies are leveraging these technologies to improve operations, in particular, data processing. A typical clinical trial generates over 13,000 documents in various formats, including text, audio, video and images, making it
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HIPAA Enforcement is Changing. Providers Must Too.

by Cam Roberson, VP at Beachhead Solutions 12/20/2023 Leave a Comment

HIPAA Enforcement is Changing. Providers Must Too.

Healthcare delivery organizations and those working with them that are still in business are either well aware of their duties under HIPAA, work with managed service providers that understand the law well, or…are lucky to have made it this far. Even for organizations that have steered clear of both cyberattacks and regulatory fines, vigilance is essential to maintaining a clean bill of (cybersecurity) health. With HIPAA guidance and enforcement practices shifting increasingly quickly right
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3 Compelling Reasons — Beyond the Law — to Expand Consumer Access to Personal Records

by Tom Liddell, Harmony Healthcare IT CEO 12/19/2023 Leave a Comment

3 Compelling Reasons — Beyond the Law — to Expand Consumer Access to Personal Records

Rules and regulations protecting consumer data often burden businesses, no matter your industry. Rigorous consumer protections bog down financial institutions, e-commerce companies and educational organizations. These safeguards become even more demanding as consumers and government agencies call for increased transparency and access to personal data.  Healthcare is no exception. Our industry has undergone several iterations of consumer data protection rules — starting in 1996 with
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Supporting Youth Mental Health and the Critical Role of an Upstream Approach

by Bob McCullough, PhD, VP of Clinical Strategy for Kooth Digital Health 12/19/2023 Leave a Comment

Supporting Youth Mental Health and the Critical Role of an Upstream Approach

By providing scaffolding to help build psychological flexibility among young people, we can not only support good mental health for life but reduce the mounting cost of mental healthcare.   Mental health is the defining public health crisis of our time. According to the CDC, 42% of high school students felt so sad or hopeless that they could not engage in their regular activities for at least two weeks in 2021, an increase of 50% from 2011. The amount who seriously considered
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Healthy Data Management: How IT Assists Healthcare Institutions

by Natalie Tkachenko, Healthcare Software Solutions Consultant at NIX 12/18/2023 Leave a Comment

Healthy Data Management: How IT Assists Healthcare Institutions

To obtain test results today, there's no need to visit the hospital. Simply open a mobile app and download the report to your smartphone. Doctors remotely manage patient data without being tied to a specific medical facility. They also handle large volumes of data effortlessly within their hospitals. This became possible thanks to electronic health records, telemedicine, and cloud solutions. However, along with advancements, challenges in digital healthcare are increasing. Let's discuss how to
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The Limitations of 2D Barcodes for Surgical Documentation

by Shlomo Matityaho, Founder and CEO at IDENTI Medical 12/18/2023 Leave a Comment

The Limitations of 2D Barcodes for Surgical Documentation

As the healthcare sector embraces technology to tackle slow, time-consuming workflows, one task targeted for an innovation makeover is surgical supply data collection. The capturing of every reportable item used in surgery is vital from a patient safety and business perspective. In this article, we look at the evolution of surgical supply documentation tools - and in particular, assess the current transition from traditional 1D linear barcodes to 2D.  We investigate whether the
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Healthcare’s Guiding Light: How FHIR Is Ushering In A New Era

by Joe Gagnon, CEO, 1upHealth 12/15/2023 Leave a Comment

Healthcare’s Guiding Light: How FHIR is Ushering in a New Era

Data is a crucial pillar of healthcare. But more than just the data itself, the flow of data between all stakeholders is what enables everything from care coordination to quality measurement, payment efficiencies, risk management, and other key goals. Yet, the healthcare industry has historically struggled with data exchange due to the lack of aligned interests caused by a third-party payer system and the predominance of proprietary technology.  Additionally, data privacy, which all would
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Care Guidance: The Human-Enabled Tech Solution for Clinical Staff

by Craig Parker, JD, CPA and CEO, Guideway Care 12/15/2023 Leave a Comment

Care Guidance: The Human-Enabled Tech Solution for Clinical Staff

Hospitals, health systems and group practices nationwide are finding value and effectiveness by partnering with an outsourced care guidance resource to extend clinical staff and strengthen care management support. The addition of a structured and highly scalable care guidance program that goes beyond mere navigation efforts provides a unique solution as a service proposition to comprehensively address many of the operational and financial challenges that directly affect the entire provider
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The Crucial Role of Dual Incident Response Playbooks in Healthcare Cybersecurity

by Anis Trabelsi, CIO at Palomar Health 12/14/2023 Leave a Comment

CIO Perspective: The Crucial Role of a Trustworthy Consultant in Building a Sustainable Program

As the Chief Information Officer (CIO) of a large hospital system, it is my responsibility to lead the charge in cybersecurity preparedness, and I have done this through a nuanced approach to incident response planning. In an era where healthcare organizations heavily rely on digital systems and sensitive patient data, the threat of cybersecurity incidents looms large; the importance of incident response procedures cannot be overstated. These procedures provide a structured approach to identify,
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