The vast amount of data available to patients and consumers—from web sources, social media, wearables, and AI chatbots—has democratized health information on an unprecedented scale. This shift presents unique opportunities and challenges for the healthcare industry.
This evolution affects not only patients but also healthcare providers, as the traditional relationship between patients and healthcare professionals is being disrupted. This makes it a critical area for discussion among medical
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How to Continuously Shield The Healthcare Ecosystem from Ongoing Cyberattacks
In today’s growing cyber-attack landscape, hospital systems have quickly become the prime target of cyber threats as they collect sensitive patient data, including social security numbers, insurance information, and health records—making such an attack particularly appealing to bad actors.
The impact of these attacks on healthcare organizations has resulted in disrupted operations, delayed patient care, compromised patient confidentiality, and significant financial losses. The impact of
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How AI Is Transforming Rehabilitation Healthcare Administration
Administrative tasks are essential for ensuring high-quality patient care in health care, and the rehabilitation sector is no different. The sheer volume of patients can lead to an overwhelming burden of manual recordkeeping. Any inefficiency not only undermines the quality of care by causing delays for patients but also leads to therapist burnout.
It may be surprising to learn that, according to a U.S. clinician poll, 92% of clinicians agree that administrative stress is a major cause of
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The Importance of Patient/Provider Matching in Combating the Youth Mental Health Crisis
With rising rates of loneliness, isolation and an alarming increase in suicide, the mental health crisis faced by youth in the United States requires urgent attention and innovative solutions. This has become a priority across many parts of healthcare, as recent research from the U.S. Surgeon General focuses on both the short- and long-term effects of these challenges and further highlights the need for effective mental health care for children and teens. One key factor in addressing this crisis
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Finding Success Amid Complexity: 3 Payer Strategies for Better Risk Adjustment Results
Risk adjustment requires constant attention to ensure accurate coding, timely regulatory compliance, and streamlined communications across the payer-provider continuum. Increasingly rigorous oversight from the Centers for Medicare & Medicaid Services (CMS) and Office of the Inspector General (OIG) are calling for better diligence, planning and administrative oversight for effective risk adjustment.
The January 2023 rule from CMS, which struck the fee-for-service adjuster from risk
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Cloud Development Environments: A New Frontline in Healthcare Cybersecurity
It’s no surprise that one of healthcare leaders’ biggest fears is having customer data stolen, leaked or exposed. As large healthcare breaches hit record highs, hacks are affecting more individual records than ever – 136 million in 2023, more than double the previous year. This has triggered a wave of class action lawsuits, disruptions in billing cycles, and major service impacts at healthcare institutions.
Given this backdrop, healthcare organizations are doing everything they can to keep
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How GenAI Solves for Challenges in the Healthcare Front Office
While in recent years healthcare has made significant strides toward optimizing the customer experience, the industry is now at an inflection point with the adoption of generative AI (GenAI). With its highly trained and expensive talent and mountains of unstructured data, healthcare is uniquely suited to leverage GenAI to drive productivity and an improved consumer and employee experience. In fact, according to McKinsey, healthcare companies could unlock up to $1 trillion in value by
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How Next-Gen Sleep Monitoring Can Help Children and Adolescents Achieve Academic Success
It’s no secret that sleep is crucial for children's health and academic performance. A good night's rest enhances cognitive functions like memory and problem-solving, which are vital for learning and test performance. Aside from academic performance, adequate sleep promotes a myriad of different physical and emotional benefits, including stress management, a more positive outlook on life, proper growth, immune function, and much more.
Despite the endless benefits, some students
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UPGRADEing Healthcare: Empowering Caretakers with Top-Tier Cybersecurity Readiness
Billions in payments disrupted. Patient care stalled. Personal data of one in three Americans exposed. The February ransomware attack on Change Healthcare, a UnitedHealth subsidiary, didn’t just shake the industry—it shattered it. It shouldn’t take massive breaches to highlight the glaring need for better cybersecurity in healthcare, but unfortunately here we are. In response, the White House is now stepping in, commiting over $50 million for the UPGRADE Program. This landmark initiative
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The Good, the Bad, the Ugly When Leveraging AI in Healthcare
Much has been discussed about artificial intelligence (AI) and the impressive proliferation of Generative AI (GenAI) over the last several months. It is staggering. As I think about the potential changes and impacts of leveraging AI and GenAI within a healthcare organization, I can’t help but think about the good, the bad, and the ugly.
Good: Ambient AI
There are many positive examples so far, where AI can improve healthcare, but one stands out for me: ambient AI technology. It’s a
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