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Dharam Khalsa, Co-Founder of Assisted Living platform Mirador

The Health IT Needed to Implement Harris’ Medicare Home Care Proposal

by Dharam Khalsa, Co-Founder of Assisted Living platform Mirador 12/27/2024 Leave a Comment

The Health IT Needed to Implement Harris’ Medicare Home Care Proposal

Vice President Harris’ proposal to expand Medicare to include home care for seniors and people with disabilities could potentially provide up to 20 hours of weekly in-home care. The eligibility requirements for recipients is that they must face challenges with daily activities or suffer from serious cognitive impairments like Alzheimer’s.  Given this could potentially open up access to home care to millions of Americans who currently can’t afford to pay for it, will undoubtedly place an
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How Medicare Advantage Programs Can Address Social Risk and Improve Health Outcomes

by Brian Norris, Managing Director of Strategic Consulting at MedeAnalytics 12/23/2024 Leave a Comment

How Medicare Advantage Programs Can Address Social Risk

There are almost 33 million people enrolled in eligible Medicare programs. Nearly half are enrolled in Medicare Advantage (MA) plans, and that number is expected to continue its climb. While many MA plans offer services that align with social determinants of health (SDOH) goals, there are still gaps in how these services reach and support vulnerable populations. This challenge is multifaceted. Critical issues include:  An incomplete understanding of how MA services impact different SDOHs
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Why Healthcare Execs are Hesitant to Embrace Long-Term AI Contracts

by Andy Sajous, Field CTO, AHEAD 12/23/2024 Leave a Comment

The Balancing Act of AI in Healthcare: Why Short-term Commitments Are the New Norm

AI promises significant advances in patient care and healthcare operations, from improved diagnostics and personalized treatments plans to streamlining administrative tasks. Yet, a clear pattern has emerged in the decisions healthcare technology leaders are making around AI adoption within their organizations. Leaders are grappling with how to balance cutting-edge innovation with the risks and complexities of adopting an AI solution. Despite the enormous potential of AI, healthcare executives
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Transforming The Contact Center Into A Value-Based Care Engine

by Patty Hayward, General Manager of Healthcare and Life Sciences at Talkdesk 12/20/2024 Leave a Comment

Transforming the Contact Center into a Value-Based Care Engine

The most effective way to reduce the amount of money our country spends annually on healthcare – which now exceeds $4.1 trillion – is to help people avoid becoming sick in the first place. That’s the fundamental premise of value-based care (VBC), which focuses on improving patient outcomes and quality of care while driving down costs. VBC is great in intent and theory, but many provider organizations today are struggling to meet the quality and financial metrics stipulated under these
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Unlocking Value-Based Care Through Accurate Provider Data

by Eric Demers, CEO of Madaket Health 12/20/2024 Leave a Comment

Unlocking Value-Based Care Through Accurate Provider Data

There’s no better illustration of the healthcare system’s data problems than this: 80% of entries in the nation’s five largest health plans were inaccurate as recently as last year. With a majority of patients relying on their health plan’s provider directory to select a physician, it’s not hyperbole to say incorrect provider data is dragging the entire industry down.  How can value-based care be realized when patients can’t find the provider information they need? Something as small as
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Managed Print Services: A Cure for Healthcare’s Printing Headaches?

by Jeff Wilson, VP, Flex Technology Group 12/20/2024 Leave a Comment

Managed Print Services: A Cure for Healthcare's Printing Headaches?

Despite advances in digital applications, healthcare organizations generate a host of printed documents daily, from patient forms to disclosure agreements to labels and more. The healthcare industry is a heavy user of printing services, with print usage increasing 28% from the peak of the pandemic and continuing to grow at a 5% rate each year. Because of this, print assets must be dependable, as any downtime directly impacts employee productivity and patient experience. The overwhelming number
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How Reasoning-Based AI Improves Care Transitions

by Matt A. Murphy, CEO and Co-Founder of Cascala Health & Joe Jasser, MD, MBA, Board Member for Cascala Health 12/19/2024 Leave a Comment

How Reasoning-Based AI Improves Care Transitions

It’s human nature that when we are told to do something, we want to know the reason why. That’s especially true when the direction comes from a machine, and it concerns something as important as healthcare. However, some artificial intelligence (AI) systems being used in healthcare do not offer that option; instead, they issue generic prompts with limited transparency into the reasoning behind it. In contrast to these large language-based models of AI, other systems emphasize
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Modernizing Healthcare Communications with Cloud-Based Faxing

by Tim Armstrong, Head of Product Management, Retarus 12/19/2024 Leave a Comment

Healthcare organizations recognize that modern communication systems are crucial to enhancing operational efficiency and securing sensitive patient information. While some have been slow to adopt new technologies due to concerns over HIPAA regulations and potential risks to patient data, it is possible to strike a balance between innovation and compliance when updating legacy technology. This is especially true with an often underappreciated yet necessary technology: fax servers.  The
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How Cybersecurity Breaches Affect Patient Care and Recovery

by Anand Naik- CEO & Co-Founder at Sequretek 12/18/2024 Leave a Comment

How Cybersecurity Breaches Affect Patient Care and Recovery

The healthcare industry has long been built on the promise of providing uninterrupted care across a vast and interconnected ecosystem. However, in recent years, the sector has faced an escalating threat—cyberattacks. Data breaches, ransomware attacks, and system vulnerabilities have emerged as major disruptors, threatening sensitive patient information and the very foundation of patient care. As healthcare providers increasingly rely on digital systems, these threats pose significant challenges
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Patients Prefer AI Over Doctors — Is The Future of Healthcare Here?

by Max Votek, co-founder of Customertimes 12/18/2024 Leave a Comment

Patients Prefer AI Over Doctors — Is The Future of Healthcare Here?

AI has left a mark on every industry and the healthcare industry is no exception. Over the years, AI has been integrated into important parts of the healthcare system, such as diagnosis, treatment, patient care, and daily administrative processes. But we’re left to wonder if the large-scale integration of AI could mean that patients are starting to rely on AI instead of choosing one-on-one interaction with medical professionals. Understanding the Shift in Patient Preferences Over 83
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