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Fred Pennic, Editor-in Chief | HIT Consultant

Fred Pennic is the Founder and Editor-in-Chief of HIT Consultant.

Analysis: Amazon One Medical’s Health AI Assistant—Agentic Care or Algorithmic Gatekeeping?

by Fred Pennic 01/21/2026 Leave a Comment

What You Should Know - Amazon One Medical has launched Health AI, an agentic assistant integrated into the One Medical app that provides 24/7 personalized health guidance grounded in a member's unique medical history.  - The tool goes beyond generic search by explaining lab results, managing medications, and booking appointments, while utilizing clinical guardrails to seamlessly connect members to human providers when medical expertise is required. The Technical Stack: Agentic AI
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Beyond the Hype: New KLAS Data Validates the Financial and Clinical ROI of Ambient AI

by Fred Pennic 01/21/2026 Leave a Comment

Beyond the Hype: New KLAS Data Validates the Financial and Clinical ROI of Ambient AI

What You Should Know The News: A new report by KLAS Research validates the performance of Suki, an AI clinical intelligence platform, across three major health systems: FMOL Health, McLeod Health, and Rush University System for Health.The Numbers: The systems reported significant ROI, including a 26.8% reduction in documentation time and monthly revenue gains exceeding $1,000 per provider due to improved coding and volume.The Takeaway: Ambient AI has graduated from "experimental pilot" to
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Consolidating Clinical Intelligence: Rapid Care Acquires DeepDoc to Scale AI Summarization

by Fred Pennic 01/21/2026 Leave a Comment

Consolidating Clinical Intelligence: Rapid Care Acquires DeepDoc to Scale AI Summarization

What You Should Know The Deal: Rapid Care has acquired DeepDoc, a generative AI platform specializing in summarizing complex medical records with over 99% accuracy. Financial details of the acquisition were not disclosed. The Problem Solved: The technology addresses the "unstructured data" crisis in healthcare by automating the review of massive patient files for insurance claims, legal cases, and utilization reviews.Acquisition Impact: This is Rapid Care’s third major acquisition in three
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Analysis: The Dual Crisis of 2026—Supply Chain Disruptions and the Clinical Alignment Gap

by Fred Pennic 01/20/2026 Leave a Comment

Analysis: The Dual Crisis of 2026—Supply Chain Disruptions and the Clinical Alignment Gap

What You Should Know - The 2026 State of Healthcare Supply Chain Survey from symplr reveals a "dual crisis" as supply chain leaders struggle to balance persistent global disruptions with escalating multi-million dollar savings targets. - Optimism has plummeted, with 53% of leaders expecting challenges to worsen this year, while a deepening disconnect with clinicians—only 3% of whom are seen as "strongly supportive"—threatens essential cost-containment and standardization efforts. The
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The “Digital Front Door” or a Revolving Door? Why Nurse-Led Access is 2026’s Critical Efficiency Lever

by Fred Pennic 01/20/2026 Leave a Comment

The "Digital Front Door" or a Revolving Door? Why Nurse-Led Access is 2026’s Critical Efficiency Lever

What You Should Know - A new national report from Conduit Health Partners reveals that 74% of patient triage cases are resolved without an ER visit when clinical expertise is placed at the first point of contact.  - The  report, “The Connected System: Insights on Patient Access and Throughput,” finds that aligning nurse-led triage with centralized transfer centers can drive a 3:1 return on investment by protecting hospital capacity and reducing the "firefighting" of downstream
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Analysis: The “Password Pain” Tax—Why 85% of Healthcare IT Leaders Are Moving Beyond Legacies

by Fred Pennic 01/20/2026 Leave a Comment

Analysis: The "Password Pain" Tax—Why 85% of Healthcare IT Leaders Are Moving Beyond Legacies

What You Should Know - A new report from Imprivata reveals that 85% of healthcare IT leaders now view passwordless authentication as "very important" or "mission-critical".  - Despite this, only 7% of organizations have fully adopted passwordless workflows, leaving clinicians stuck in a cycle of "password pain" that causes delays in patient care for 41% of institutions and drives risky workarounds in 46%. A 7% Adoption Reality The most striking finding is the chasm between
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Beyond Email: Why Communication Failures are Driving the Nursing Crisis

by Fred Pennic 01/19/2026 Leave a Comment

Beyond Email: Why Communication Failures are Driving the Nursing Crisis

What You Should Know - New research from Firstup reveals that 81% of hospital nurses attribute patient care issues directly to organizational miscommunication.  - With traditional channels like email failing a "deskless" workforce, communication gaps are now a primary driver of clinician burnout and a "retention tax" costing hospitals an average of $61,110 per lost RN. Firstup 2026 State of Nursing Communication Report As hospitals nationwide navigate margin pressure and a
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McKinsey Report: The Rise of Health Services Technology (HST) in a Decade of Strain

by Fred Pennic 01/16/2026 Leave a Comment

McKinsey Report: The Rise of Health Services Technology (HST) in a Decade of Strain

What You Should Know - A new McKinsey & Company report reveals that Health Services Technology (HST) has become the fastest-growing segment in U.S. healthcare, with EBITDA projected to exceed $110B by 2029. - As traditional payers and providers face a "prolonged strain" on margins, they are decisively shifting investment toward AI-enabled automation and outsourcing to solve structural labor shortages and administrative complexity. Uneven Recovery Period in Healthcare The U.S.
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KronosRx: How Cedars-Sinai is Using AI ‘Avatars’ to Replace Animal Testing”

by Fred Pennic 01/16/2026 Leave a Comment

KronosRx: How Cedars-Sinai is Using AI 'Avatars' to Replace Animal Testing"

What You Should Know - Cedars-Sinai has secured a $5.05M ARPA-H contract to build KronosRx, an AI platform that predicts drug toxicity by pairing millions of electronic health records with "patient avatars"—human stem-cell-derived organoids.  - The strategic initiative aims to solve the 30% failure rate of clinical trials caused by adverse drug reactions that animal models fail to detect, potentially slashing drug development costs and accelerating patient access to safe
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Kaiser Permanente Affiliates to Pay $556M to Settle Medicare Advantage Upcoding Allegations

by Fred Pennic 01/16/2026 Leave a Comment

Kaiser Permanente to Pay $556M to Settle Medicare Advantage Upcoding Allegations

What You Should Know:  - Kaiser Permanente affiliates have agreed to a $556M settlement to resolve allegations of violating the False Claims Act by submitting invalid diagnosis codes to inflate Medicare Advantage (MA) payments.  - The settlement, involving multiple Kaiser Foundation and Permanente Medical Groups, addresses a decade-long "data mining" scheme designed to pad the bottom line by manipulating the risk-adjustment model. The Core of the Conflict: Risk Adjustment vs. Care
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