Zocdoc, the digital health marketplace used by millions of patients, today announced its availability in the Epic App Orchard. Dozens of leading health systems take advantage of an API integration between Zocdoc and Epic, and Zocdoc’s inclusion in the App Orchard program creates a more streamlined experience. Customers include the Mount Sinai Health System, Houston Methodist, and many more.
As an App Orchard contributor, Zocdoc will utilize application programming interfaces (APIs), which serve as a bridge between Epic tools and third-party software products to allow patients to view availability and book appointments from Zocdoc.com and the Zocdoc mobile app into their provider’s schedule. Zocdoc has been integrated with Epic since 2016.
The EHR integration has improved access at participating health systems by allowing new and existing patients to take advantage of near-term appointment availability. With the improved integration, Zocdoc will be able to more efficiently exchange appointment and patient information. Patients and providers can securely pass relevant information like insurance, check-in, medical, and demographic data directly into Epic workflows.
Zocdoc has created solutions for pain points that persist for patients, like finding an appropriate specialist, booking a last minute appointment, or identifying an in-network provider. Zocdoc’s digital marketplace surfaces underutilized appointment inventory that would otherwise go to waste, dramatically improving patients’ access to care.
“For interoperability to succeed in creating digital health openness, it needs to solve problems — not create complications. Zocdoc is working to improve access, efficiency, and experience across the industry,” said Zocdoc founder and CEO Oliver Kharraz, MD. “We’re excited to add Zocdoc to the Epic App Orchard to make the integration even more valuable for patients, providers, and health systems.”
