What You Should Know:
– Atalan, the creator of the first Clinical Retention Intelligence (CRI) platform, has formed a strategic partnership with Accrete Health Partners, the venture arm of Bon Secours Mercy Health, to launch a new AI module called Atalan PX.
– The strategic collaboration aims to solve the critical disconnect between workforce stability and patient satisfaction by unifying fragmented data streams into a single platform for actionable insights. Following a successful six-month pilot, the initiative highlights a major shift toward using predictive analytics to simultaneously improve clinician retention and patient care outcomes.
Breaking Down Data Silos with Atalan PX
The core challenge facing modern health systems is “fragmented data.” Frontline leaders often struggle to correlate a drop in patient satisfaction scores with underlying workforce issues, such as burnout or impending resignation.
Atalan PX aims to solve this by unifying patient experience metrics with workforce engagement data in a single platform. By applying machine learning to this combined dataset, the platform surfaces patterns that human analysts might miss—identifying, for example, how specific operational challenges in a department are simultaneously driving up clinician turnover risk and driving down patient care ratings.
“Our collaboration with BSMH and Accrete reflects a shared vision: workforce stability and patient experience are inseparable,” said Tiffany Chan, CEO & Founder of Atalan. “Together, we’re building a new model for connected performance intelligence in healthcare.”
From Pilot to Enterprise Scale
The partnership rests on the foundation of a successful pilot program. BSMH, one of the top 20 largest health systems in the U.S., initially deployed Atalan’s CRI platform within a regional market. According to the announcement, positive early results were observed within just six months, prompting an expansion across additional markets.
This “co-development” model is becoming increasingly popular in health tech, allowing systems like BSMH to shape the tools they buy, ensuring they solve real-world clinical problems rather than theoretical ones.
Atalan’s core platform claims the ability to predict and prevent surprise clinician resignations up to 12 months in advance. By layering patient experience data on top of this predictive capability, health systems can potentially spot “at-risk” clinical environments before they result in staff departures or compromised care.
“Investing in our workforce is a core part of our strategy,” said Tim Watson, Vice President of Physician Recruitment at BSMH. “Atalan helps us better understand what strengthens the clinician experience so we can build programs that support their long-term success.”
