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MaineHealth Deploys First AI Nursing Agent for Behavioral Health

by Fred Pennic 08/28/2025 Leave a Comment

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What You Should Know:

– MaineHealth Behavioral Health at Spring Harbor (MHBHSH) has licensed Acuity Behavioral Health’s Behavioral Health Operations Intelligence (BHOI) platform and BHAI software for its inpatient psychiatric units. 

– The goal is to eventually implement the platform across the entire MaineHealth system. As a national leader in the innovation of care for mental illness, MHBHSH will use the BHOI platform to improve the care and safety of patients and nursing staff.

New Standard for Behavioral Healthcare Operations

The BHOI implementation will feature NORA, an AI-agent that acts as a Nurse Operations Research Assistant. NORA provides a simple natural language interface for nurse managers and staff to quickly access details on patient, unit, and system data and trends, all in a 24/7 role.

Kelly Barton, President of MaineHealth Behavioral Health, stated that the organization is excited to join other behavioral health systems that have implemented BHOI as a new standard for providing better patient care. She also emphasized the goal of improving the safety and quality of life for nurses and staff. MaineHealth Behavioral Health at Spring Harbor is the leading behavioral health inpatient facility in Maine and is part of the state’s largest health system.

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