What You Should Know:
– Amwell, a technology-enabled care platform provider, today announced that its partnership with a Leidos-led team has been awarded an extension of its Digital First contract to power the digital transformation of the Military Health System (MHS). The MHS system serves approximately 9.6 million beneficiaries, including active-duty service members, their families, and retirees.
– Under the contract extension, Amwell will continue to provide its comprehensive technology-enabled care platform to support virtual care delivered by MHS providers. The platform for scheduled virtual visits has been successfully deployed, on time and on budget, across the global Department of Defense (DOD) enterprise, the U.S. Military Entrance Processing Command (MEPCOM), and the U.S. Coast Guard (USCG).
Enhancing Care Delivery and Efficiency
The Amwell platform replaced the MHS Video Connect solution, enabling providers with tech-enabled care. It is fully integrated within the MHS electronic health record, enabling the provision of dynamic health solutions for military care teams, service members, and their families.
Through integrated platform solutions, Amwell is contributing to important efficiency initiatives, such as reducing burdens on care teams, improving the health and wellness of beneficiaries, reducing healthcare costs, and optimizing the effective utilization of the DHA’s clinical resources across their global enterprise.
DHA’s Digital Front Door Initiative Outcomes/Results
The DHA’s Digital Front Door initiative has brought new capabilities to MHS GENESIS, an advanced EHR and healthcare system solution. The Amwell platform, with its deep integration assets and a simple yet powerful user experience, enables efficient and high-quality care delivery. The platform is already embedded into existing clinical workflows within the MHS GENESIS EHR. Amwell is providing technology to enable the DHA to leverage the benefits of hybrid care, improve access, and ultimately improve outcomes for the MHS community.
Highlights of the platform’s success to date include:
- Virtual visits have nearly tripled since replacing the DHA’s MHS Video Connect capability.
- Recent expansion beyond DHA sites to include MHS beneficiaries in the USCG and U.S. MEPCOM.
- Successful virtual visits have been conducted from deployed units in a combat zone, connecting them to a military hospital in the United States.
“Our platform is in use across the global DOD enterprise, enabling high quality, efficient care for this important population. We are grateful for the service of our nation’s military, and we are proud to be supporting their wellbeing,” said Ido Schoenberg, M.D., chairman and CEO of Amwell. “We are honored to extend this relationship and support the Department of Defense initiatives to realize the benefits of tech-enabled care across the MHS.”
