What You Should Know:
– New Jersey’s leading health network, Hackensack Meridian Health, is set to revolutionize primary care access with the upcoming launch of HMH 24/7, an AI-driven platform that seamlessly integrates virtual and in-person care.
– This new primary care initiative is a response to the evolving landscape of healthcare delivery, offering patients a convenient and connected way to manage their health.
HMH 24/7: A New Era of Accessible, Personalized Care
HMH 24/7 provides patients with swift and effortless access to Hackensack Meridian Health clinicians for all their primary care needs – from acute illnesses and chronic condition management to preventive care. By leveraging their smartphone, patients can connect with a dedicated clinician who oversees their entire care journey. Every interaction is meticulously recorded within the Hackensack Meridian Health medical record, ensuring a truly personalized and integrated primary care experience.
Collaboration with K Health
This innovative solution is being developed in partnership with K Health, a New York-based company renowned for collaborating with top health systems like Cedars-Sinai to create scalable primary care solutions powered by AI. Launching this fall, HMH 24/7 will transform patient care by utilizing K Health’s technology to provide clinicians with a comprehensive view of each patient’s health history, facilitating data-driven decision-making at every step.
Seamless Integration and Enhanced Efficiency
HMH 24/7 operates as an extension of the Hackensack Meridian Health ecosystem, with physicians using the same Electronic Medical Record (EMR) system to ensure continuity of care. This seamless integration enables smooth transitions between virtual and in-person care within the network, whether for lab tests, screenings, or more complex treatments.
Furthermore, HMH 24/7 streamlines clinical processes by automating intake and data entry, allowing doctors to dedicate their time and expertise to providing personalized care. This not only improves the patient experience but also leads to better health outcomes.
“Our partnership with K Health couldn’t be coming at a better time, as the clear shift in primary care is uncovering the need for hybrid models that seamlessly connect virtual and in-person care across the care continuum,” said Robert Garrett, CEO at Hackensack Meridian Health. “We know patients want virtual care, but understanding how to deliver that in the context of a larger health system is where HMH 24/7 stands us apart.”
