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Tampa General Hospital Deploys AI Tools to Reduce Burnout, Bost Patient Experience

by Fred Pennic 06/11/2024 Leave a Comment

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What You Should Know: 

– Tampa General Hospital (TGH) is embracing artificial intelligence (AI) to streamline documentation workflows and empower physicians to focus on what matters most – their patients.

– While thorough documentation is crucial for high-quality care, the process can be time-consuming and detract from valuable patient interactions. To address this challenge, TGH has partnered with Nuance to implement DAX Copilot, an innovative AI-powered solution.

DAX Copilot: Transforming Documentation

DAX Copilot goes beyond traditional voice-to-text transcription. This intelligent tool utilizes ambient listening technology to securely capture a patient’s story, including symptoms, observations, and experiences, during consultations. Leveraging AI, DAX Copilot then automatically converts multi-party conversations into concise, specialty-specific clinical summaries within seconds. This technology seamlessly integrates with Tampa General’s existing Epic electronic health record (EHR) system, ensuring efficient workflow and secure data management.

Early Adoption, Significant Benefits

By implementing DAX Copilot, Tampa General becomes one of the early adopters of this groundbreaking technology. The benefits are multi-faceted:

  • Reduced Physician Burden: Studies show DAX Copilot can cut documentation time in half, freeing up valuable time for physicians to dedicate to patient care.
  • Improved Patient Experience: With less time spent on paperwork, physicians can engage in more focused and personalized interactions with patients. This is supported by surveys indicating that 85% of patients perceive their doctors as more personable and conversational when DAX Copilot is used.
  • Reduced Physician Burnout: The administrative burden of documentation is a significant contributor to physician burnout. Data suggests that nearly three-quarters of physicians using DAX Copilot experience a reduction in burnout and fatigue.
  • Enhanced Collaboration: By streamlining documentation, DAX Copilot allows for improved communication and collaboration between physicians and clinical staff.
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Tagged With: Artificial Intelligence

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