What You Should Know:
– The strategic collaboration aims to provide comprehensive, community-based care to thousands of eligible Fidelis Care members in the New York City and Long Island areas who face complex medical and behavioral health conditions.
Empowering Individuals with Complex Needs
Cityblock’s unique care model connects members to a dedicated team of healthcare professionals, including primary care providers, behavioral health specialists, community health partners, nurse care managers, and more. This multidisciplinary approach ensures holistic care that addresses both physical and mental health needs.
Fidelis Care members enrolled in the Medicaid Managed Care and HealthierLife – Health and Recovery Plan (HARP) plans now have access to Cityblock’s integrated services. This includes:
- Primary care: Regular check-ups, preventive screenings, and chronic disease management.
- Behavioral health: Individual therapy, group counseling, and substance use treatment.
- Social care: Assistance with housing, food security, and other social determinants of health.
Flexibility and Convenience
Members have the option to receive care virtually, in their homes, or at local Cityblock clinics, ensuring accessibility and convenience. This flexibility caters to individual preferences and specific needs.
Addressing Disproportionate Risks
Cityblock specifically focuses on serving individuals with complex needs, a population often at higher risk for poor health outcomes. Their 24/7 access and multidisciplinary care team approach aims to:
- Reduce unnecessary emergency department visits and inpatient admissions.
- Improve overall health quality and member engagement in their own care.
“We firmly believe that it is not only possible, but necessary, to drive better health outcomes for marginalized and underserved populations,” said Dr. Kameron Matthews, Chief Health Officer of Cityblock. “We are honored to partner with Fidelis Care, which shares this vision for innovation and value-based care. Our work together is more important than ever to close any gaps in care to those disproportionately impacted by the pandemic and economic changes over the last few years.”