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Elevating Healthcare Through Risk Stratification: Lessons from North Carolina’s Value-Based Initiatives

by Kevin Riley, CEO and President & Sheena Ming, Clinical Success Consultant at Zyter|TruCare 02/01/2024 Leave a Comment

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Kevin Riley, CEO and President, Zyter|TruCare
Sheena Ming, Clinical Success Consultant at Zyter|TruCare

As the healthcare landscape continues to evolve, there’s a clear trend towards value-based care (VBC). This significant shift, which places a premium on patient health outcomes, diverges from the traditional fee-for-service approach. The aftermath of the COVID-19 pandemic has mainly catalyzed the adoption of VBC models, highlighting the importance of care quality and effectiveness rather than the sheer volume of services. This change reshapes healthcare, aligning it more closely with patient outcomes and marking a pivotal move in health service delivery. 

Central to this transformation is the acknowledgment and integration of social determinants of health (SDOH). Factors such as living conditions, economic stability, education, and accessibility to healthcare significantly impact health outcomes. Studies suggest that SDOH accounts for 80-90% of these outcomes. Addressing these determinants, the healthcare industry is enhancing patient engagement and breaking down long-standing barriers, fostering a more equitable and efficient system. 

Modern healthcare systems increasingly employ sophisticated technologies to support these changes. These technologies provide flexibility and adaptability for delivering high-quality care while effectively managing costs. The rising demand for such dynamic and responsive solutions is a response to the rapid changes in healthcare, requiring advanced tools and strategies to meet the sector’s complex and continually evolving demands. 

Innovating Patient Care Through Strategic Risk Stratification 

Risk stratification is an essential strategy within the VBC model for improving community health outcomes. Utilizing data from electronic health records (EHRs), healthcare providers can obtain more profound insights into patient health trends and outcomes. Despite its potential, challenges in data integration can create gaps in patient insights. Innovative, vendor-neutral solutions are being developed to overcome these challenges. North Carolina’s Healthy Opportunities Pilot is an exemplar in this regard. With 13,612 enrollees and 146,485 services delivered as of September 30, 2023, HOP has demonstrated how targeted interventions in housing, food, transportation, and interpersonal safety can significantly impact health outcomes. The program’s effectiveness is further evidenced by the high number of service authorizations (96% approved) and the efficient processing of invoices, with 91% accepted, paid, or in progress, involving a total expenditure of $26,834,860. 

Enhancing Patient Treatment with Precision and Personalization 

At the heart of VBC is patient categorization, which involves analyzing health indicators and medical histories to develop personalized healthcare plans. The healthcare industry is committed to precision in patient categorization, continually refining data accuracy with advanced computational models. The HOP’s impressive service delivery and financial commitment highlight the effectiveness of a data-driven approach in catering to individual health needs, particularly those impacted by SDOH. 

A Comprehensive and Multifaceted Approach to Risk Stratification 

The importance of a robust population health management system is evident, with organizations like Gartner advocating for detailed risk stratification frameworks. Such frameworks categorize individuals into risk groups based on their potential for clinical complications. The Healthy Opportunities Pilot in North Carolina showcases how combining clinical assessments with social health analysis and consumer health preferences can lead to more effective patient management. The program’s operational success, with a high rate of service authorizations and efficient invoice processing, underscores the effectiveness of this comprehensive approach in a real-world setting. 

Redefining Patient Management in the Era of Value-Based Care 

The introduction of VBC is transforming patient management strategies. Healthcare providers now consider a broader range of factors, including SDOH and individual patient preferences. North Carolina’s Healthy Opportunities Pilot illustrates how personalized healthcare strategies can be developed by understanding and addressing individuals’ unique SDOH challenges. 

Charting the Course for Future Healthcare Innovations 

As the healthcare sector evolves, the focus on risk stratification, as demonstrated by North Carolina’s HOP, is crucial for advancing VBC. The pilot program’s experience and data provide valuable insights for replicating and adapting similar models elsewhere, highlighting the benefits and challenges of integrating SDOH in a value-based healthcare framework.

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