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St. Joseph’s/Candler Hospital Pioneers Hospital Foodservice with Amazon’s Just Walk Out Technology

by Fred Pennic 01/11/2024 Leave a Comment

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What You Should Know:

– St. Joseph’s/Candler Hospital and Morrison Healthcare are revolutionizing hospital food service with the first-ever implementation of Amazon’s Just Walk Out technology in a healthcare facility.

– This groundbreaking move offers patients, visitors, and staff unprecedented convenience and 24/7 access to a variety of food and beverage options.

Frictionless Shopping Meets Employee Convenience

The Just Walk Out-enabled SmartBytes market operates seamlessly. Simply swipe your credit card or, for employees, a badge, and browse the selection of pre-packaged meals, snacks, and drinks. The technology automatically tracks your purchases, and you can leave without waiting in line, with your chosen payment method charged accordingly. This employee badge payment option is a first for Just Walk Out technology!

“This technology supports our smart medicine strategy by providing high-tech solutions for everyone,” says Paul P. Hinchey, President and CEO of St. Joseph’s/Candler. “Candler employees, visitors, and patients can now grab a quick meal or snack without waiting in line, allowing them to focus on what matters most.”

Benefits for Everyone

  • 24/7 Access: No more relying on vending machines. SmartBytes is always open, offering a convenient and healthy alternative.
  • Improved Patient Experience: Visitors waiting on loved ones can grab a nourishing bite without leaving the hospital.
  • Enhanced Employee Satisfaction: Quick and easy access to food during busy shifts boosts morale and productivity.
  • Frictionless Shopping: Skip the checkout line and enjoy a seamless shopping experience.

A Model for the Future of Healthcare Dining

Tim Pierce, CEO of Morrison Healthcare, sees this partnership as a groundbreaking step forward: “This technology brings a futuristic approach to hospital food access, benefiting both caregivers and guests. Candler serves as an impressive model for how this can be achieved thoughtfully and strategically.”

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