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Zoom Announces Cerner EHR Integration for Secure Virtual Visits

by Fred Pennic 11/30/2021 Leave a Comment

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Zoom Announces Cerner EHR Integration for Secure Virtual Visits

What You Should Know:

– Zoom is now accepting beta customers for Zoom’s new integration with Cerner’s electronic health record (EHR) platform, available by sending a message of interest on Cerner’s App Gallery or talking to your Zoom account executive.

– Hospitals, health systems, physician offices, and clinics that use Cerner to share and access patient EHR data across the continuum of care will be able to launch secure Zoom virtual visits directly within Cerner.


Zoom today announced it is now accepting beta customers for its new integration with Cerner’s electronic health record (EHR) platform. Hospitals, health systems, physicians’ offices and clinics that use Cerner to share and access patient EHR data across the continuum of care will be able to launch secure Zoom virtual visits directly within Cerner.

This integration is aimed at helping providers more easily engage with patients virtually with features such as provider notifications, test results and documentation sharing while in the Zoom meeting, and the ability to invite other participants like family and interpreters to sessions. Patients can easily join the session with a secure link from their phone or tablet without having to download an app or use a Zoom account.

Zoom’s Integration with Cerner

 With the Zoom-Cerner integration, providers can:

– Get a notification within the patient’s Cerner PowerChart® when the patient has entered the appointment Waiting Room.

– Click the meeting link within the patient’s PowerChart® to join the scheduled session. Providers can also share test results and complete documentation while in the Zoom meeting, all within the patient’s PowerChart®.

– Send an invite link to additional participants, like family members, interpreters, and other care providers, so they can join the session.

– Enter and exit a visit without disconnecting the session by placing the patient into the Waiting Room. This enables continuity of care between multiple caregivers, allowing a medical assistant to meet with the patient to review medications and history, then placing them back into the Waiting Room until the provider is ready.

Patients can:

– Join their video visit via a unique link sent to their email. In the near future, patients will have the ability to launch their visit by clicking a link in their Patient Portal, or sent by SMS if the provider uses Zoom Phone.

– Test their device to make sure their audio, video, and microphone are working.

– Join a video visit on their phone or tablet without downloading an app using Zoom’s mobile browser client.

– Join a video visit without a Zoom account.

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Tagged With: Cerner, EHR integration, Virtual Visits

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