What You Should Know:
– Blue Cross NC has announced the rollout of Teladoc Health’s full suite of virtual care services, including chronic condition management and mental health, to select Blue Cross NC employers and members. With Teladoc Health, Blue Cross NC can continue to offer more equitable access to chronic disease digital solutions regardless of physical location and work to make health care better for all North Carolinians.
– Members on most Blue Cross NC individual and fully insured group plans will have access to Teladoc Health’s virtual platform for acute care and behavioral health services. Teladoc Health’s full suite of chronic care management solutions, such as Livongo for diabetes and myStrength for behavioral health, will be available to self-funded employers starting in 2022. These digital solutions help members manage chronic conditions in a way that prevents avoidable ER visits and hospital admissions.
– Blue Cross NC recently extended its expanded telehealth policy, which will remain in place through March 31, 2022. The policy covers doctor visits by video or phone the same as face-to-face visits. Blue Cross NC will continue to refine its policy to best serve its members with a focus on improving health care outcomes, increasing access to healthcare, and lowering costs.