What You Should Know:
– Unite Us today announced its Unite Louisiana network has partnered with CVS Health, Humana, and Ochsner Health in an effort to expand and improve community health and social care throughout the state.
– New partners will enable Unite Louisiana, the statewide social care network, to further expand into more parishes and broaden access to care in response to COVID-19 challenges.
Unite Us, the technology company building coordinated care networks nationwide, today announced that its Unite Louisiana network has partnered with CVS Health, Humana, and Ochsner Health in an effort to expand and improve community health and social care throughout the state.
Unite Louisiana Background
Unite Louisiana was established in partnership with Louisiana Association of United Ways and Louisiana 211. Unite Louisiana currently serves 14 parishes across the New Orleans, Lafayette, Baton Rouge, and Shreveport regions, including Acadia, Ascension, Bossier, Caddo, East Baton Rouge, Evangeline, Iberia, Jefferson, Lafayette, Orleans, St. Landry, St. Martin, Vermillion, and West Baton Rouge parishes.
The network connects clinicians and social service providers through Unite Us’ shared technology platform, to serve the health and social needs within communities and parishes statewide. Unite Louisiana is currently in 14 parishes and growing. As COVID-19 continues to spread across the country, access to basic needs such as food, health care, housing, and economic resources are strained more than ever. Unite Louisiana bridges the care gap for the basic needs of Louisianans, now extending into New Orleans, Baton Rouge, and Shreveport with these new partnerships. The Unite Louisiana network is also supported by Aetna Better Health of Louisiana and Louisiana Healthcare Connections.
Here are some examples of how these partners are utilizing the network to serve their patients and communities in Louisiana:
– Care Managers at Louisiana Healthcare Connections are using Unite Us to connect Medicaid members with social services.
– Care Managers at Aetna Better Health of Louisiana are using the platform to connect their Medicaid and Dual-eligible Special Needs Plan (DSNP) members with social services.
– Care Managers at Humana are using Unite Us’ technology to connect their Medicare Advantage members and DSNP members with social services.
– Teams across Ochsner Health, including the Digital Medicine team and Outpatient Case Management team, are using Unite Us to coordinate social services for their patients.
Why It Matters
Louisiana’s daily case rate has remained high and there continues to be a need for electronic connectivity among community-based organizations during the pandemic, especially in rural areas of the state. With the addition of CVS Health, Humana, and Ochsner Health, Unite Louisiana is now connecting even more Louisianans to critical resources through a single entry point, which is crucial to reduce exposure and provide support during the pandemic and enable a no-wrong-door approach for anyone in need.
As COVID-19 continues to spread across the country, access to basic needs such as food, health care, housing, and economic resources are strained more than ever. Unite Louisiana is bridging the care gap for Louisianans in need with these new partnerships. The Unite Louisiana network is also supported by Aetna Better Health of Louisiana and Louisiana Healthcare Connections.
Unite Louisiana’s impact has been critical during the COVID-19 pandemic. Since April 1, 2020, the network has grown by 70 percent. In that same time period, the network has been meeting community demand, particularly around food assistance requests, with nearly 98 percent resolution of food assistance service episodes.
