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DrChrono Integrates with Rioch to Streamline Patient Onboarding & Reconciliation for Medical Practices

by Jasmine Pennic 06/22/2020 Leave a Comment

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DrChrono Integrates with Rioch to Streamline Patient Onboarding & Reconciliation for Medical Practices

What You Should Know:

– DrChrono integrates with Ricoh’s Smart Integration Healthcare add-on to enable a medical practice to easily scan a patient’s driver license to auto-populate the corresponding fields into their EHR/PMS system.

– The Healthcare add on also includes the ability to directly scan documents, such as referrals, patient history forms, or consent forms. This goes right into the patient record in the EHR, replacing the multiple steps of scanning, saving, and uploading documentation.


 DrChrono Inc., a platform provider for medical practices, today announced a new integration partnership with Ricoh to automatically scan patient IDs and medical documentation right into the electronic health record (EHR), as well as Explanation of Benefits (EOB)  into the practice management system (PMS). 

Integration Details

Through this partnership with DrChrono, Ricoh’s Smart Integration Healthcare add-on enables a medical practice to easily scan a patient’s driver’s license to auto-populate the corresponding fields into their EHR/PMS system. This helps streamline the check-in process, saving staff time, and reducing errors with patient data getting into the platform quickly. What had been a time-consuming manual process for onboarding patients can now be done with just a few button presses.

The Healthcare add on also includes the ability to directly scan documents, such as referrals, patient history forms or consent forms. This goes right into the patient record in the EHR, replacing the multiple steps of scanning, saving, and uploading documentation.

EOB Integration

Also coming soon, Ricoh’s new Explanation of Benefits (EOB) Data Capture will integrate with DrChrono. The EOB is a statement form sent by a health insurance company explaining what medical treatments and/or services were paid for on a patient’s behalf. Medical practices normally scan EOB’s manually into DrChrono and type in the information. In the future, with Ricoh’s software, a medical practice will be able to scan and have all data extracted from the EOBs from insurance payers and upload the EOB billing data in real-time to DrChrono’s PMS. It will streamline the reconciliation process, saving staff time, and reducing errors for the time-consuming process with the large quantities of EOBs every practice receives.

“Ricoh is focused on helping organizations with their digital transformation, and ultimately, to work smarter, and we are thrilled to partner with them to make getting critical patient information such as identification and referrals an automated, seamless process into the DrChrono EHR,” said Daniel Kivatinos, COO and Co-Founder of DrChrono.  “As we update our platform and build partnerships to help practices improve their technology capabilities and reduce manual tasks, this is a major step forward for streamlining the check-in process and improving the quality of the patient record.”

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Tagged With: digital transformation, drchrono, Electronic Health Record, health insurance, Medical Practices, Payers, practice management system, Ricoh

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