Clinicians feel more comfortable sharing patient information using a secure communication tool, according to findings from a secure mobile communication study conducted by Island Health in Victoria, British Columbia, Canada. The research evaluated Vocera Collaboration Suite across acute care and community practice settings on Vancouver Island. The study, which included feedback from more than 100 clinicians, evaluated the mobile application to understand the impact of secure texting on care coordination, clinical workflows, technology adoption, and user experience.
Key Findings
During the study, 80 percent of research participants agreed that using a secure communication tool makes them feel comfortable sharing patient information. Among these care team members, a majority agreed or strongly agreed Vocera Collaboration Suite makes it easier to send and receive important information about patient care, and many indicated the mobile app allowed them to provide better care to their patients.
“Clinicians value a reliable way to communicate regardless of device or location,” said Brent Lang, president and CEO of Vocera. “We are proud to provide a secure, trusted communication and collaboration platform that connects healthcare providers across the care continuum in acute care hospitals, community physician practices, and other healthcare settings.”
“Clinical communication with pagers, faxes and landlines complicates workflows and requires laborious and timely manual processes, which do not meet the contemporary needs of clinicians,” said Dr. Sean Spina, researcher and pharmacy clinical coordinator at Island Health. “Providing patient-centered care requires clinicians to communicate quickly and collaborate seamlessly across care settings and organizational boundaries.”
