Care coordination platform PatientPing, today announced that it has teamed up with Humana on a new care coordination focus for Humana Medicare Advantage plan members in North Carolina. The partnership aims to improve member experience for Humana’s North Carolina Medicare Advantage membership by enhancing care coordination among providers on PatientPing’s platform. Through these efforts, Humana aims to reduce emergency department visits, preventable admissions and readmissions, and improve connectivity to community-based providers post-discharge.
Humana/PatientPing Integration Details
Humana will integrate with PatientPing’s provider enablement platform to monitor acute and post-acute events in real time. In addition, Humana plans to offer PatientPing’s platform to many network providers with the goal of improving care coordination and reducing the total cost of care for Humana members. The platform uses real-time notifications (Pings) to activate the member’s extended care team who utilize PatientPing and provides contextual information (Stories) to point-of-care providers, which includes certain utilization indicators to help coordinate transitions.
“The key to success in value-based care is close collaboration between payers and providers,” said Sagnik Bhattacharya, Head of Payer & Provider Strategy at PatientPing. “PatientPing’s goal is to eliminate barriers in information exchange and improve communication across providers and health plans in service of better member experience. Humana is a leader in the transition from volume to value and will be a great partner for PatientPing as we continue to deliver the next generation payer-provider collaboration platform.”