Philips and Jackson Health System sign groundbreaking 11-year agreement for Enterprise Monitoring as a Service that will define revolutionary healthcare delivery business model, reduce costs, standardize enterprise patient monitoring & management, & improve patient & staff satisfaction
Philips and Jackson Health System announced the world’s first long-term strategic partnership based on an Enterprise Monitoring as a Service (EMaaS) model. The 11-year partnership, aimed at pioneering EMaaS in healthcare, will allow the health system to adopt state-of-the-art patient monitoring systems for a per-patient fee, which:
– Eliminates up-front costs
– Facilitates standardized patient monitoring at all acuity levels
– Supports efforts to enhance patient safety and continuous monitoring across the network
Creating a more seamless experience for patients and staff to deliver the right care at the right time, the partnership will help Jackson further expand its already impressive quality of care for residents of Miami-Dade County.
An integrated healthcare delivery system, Jackson Health System consists of its centerpiece, Jackson Memorial Hospital, Jackson South Medical Center, Jackson North Medical Center, Holtz Children’s Hospital, Jackson Rehabilitation Hospital, Jackson Behavioral Health Hospital; a network of UHealth Jackson Urgent Care centers; multiple primary care and specialty care centers; and two long-term care nursing facilities. The new Jackson West Medical Center campus is under development in the City of Doral, and will feature adult and pediatric emergency rooms and outpatient services.
Redefining Healthcare Delivery
Unlike traditional business models where a hospital may purchase and own the patient care monitoring system and is responsible for ongoing upgrades across its network, this new model keeps the ownership with Philips, including all current and future hardware, software, and networking solutions. In addition, Philips will provide technical support, help identify clinical workflow optimization opportunities, continuing education, asset and data management. Philips will also help Jackson to design solutions that integrate with core IT systems, such as Jackson’s Electronic Medical Record (EMR).
The unique Philips EMaaS model will give Jackson access to leading edge Philips patient care monitoring technologies, as well as innovative monitoring technologies such as the Wearable Biosensor on a per patient basis. Jackson will also have the flexibility to customize solutions to specific clinical needs as they transition to value based care and try to deliver on the quadruple aim.
“By applying the software as a service model to enterprise patient monitoring in healthcare, Philips and Jackson can re-invent how health systems adopt technology,” said Vitor Rocha, CEO of Philips North America. “As an innovative health system, Jackson Health is partnering with us to not only offer the communities they serve the very latest in patient care monitoring systems with predictive analytics, they are pioneering a business model that could have a meaningful impact for other health systems across the country. This model will allow them to manage costs on a per patient basis and future-proof their monitoring technology, all while increasing patient and staff satisfaction through a more seamless monitoring experience.”