Qventus, an AI-based software platform that solves operational challenges across the hospital has announced the expansion of its platform to the perioperative environment, including the operating room (OR).
Perioperative care generally represents 50 to 60 percent of hospital revenue. Almost 80 percent of preventable same-day surgical cancellations are due to process failures, such as patients not showing up for surgery, lack of equipment or beds and the OR behind schedule. These cancellations result in potentially dangerous delays for patients as well as missed income for the hospital. The perioperative department is well-suited to AI-based solutions since inefficiencies can lead to significant clinical and financial impact.
By constantly monitoring relevant EMR data and other factors, the Qventus platform is able to predict potential issues, prescribe accurate course corrections, and bring together surgical and OR staff throughout the perioperative continuum to best manage schedules, resources and improve patient experience. From case estimation to real-time turnaround management, the platform enables increased OR utilization and fosters coordination between OR staff, surgeons, anesthesiologists and their patients.
In particular, early adopters of the perioperative module, such as Lucile Packard Children’s Hospital Stanford, Mercy Oklahoma City, and Sutter Auburn Faith Hospital, have seen meaningful improvements in many areas including, case volume, surgery cancellations, and patient experiences. Specifically, by using Qventus, hospitals are able to reduce preventable same day cancellations by up to 25 percent.
Initial users have experienced meaningful improvements across many areas including:
– Case Volume – By improving operating room turnaround time, first case start times as well as other process improvements, hospitals can increase case volume by nearly 10 percent, according to results seen at one facility.
– Surgery Cancellations – By streamlining processes along with patient communications, hospitals can reduce preventable same day cancellations by up to 25 percent, according to results seen in an early adopter facility.
– Patient Experience – Patient satisfaction scores can be increased due to better collaboration between clinical staff and care coordinators. The platform proactively detects a delay or issue during a surgery and nudges the OR care navigator to communicate with the patient’s family in real-time, reducing anxiety and stress. This led to an increase in Patient Satisfaction Scores for Ambulatory Surgery measurements, from 80 percent to 96 percent, within five months of deployment at the same early adopter facility.
“At El Camino Hospital, we want to ensure patients and their families receive the best care and experience,” said Cheryl Reinking, Chief Nursing Officer in a statement. “We saw measurable improvement in patient safety after we integrated Qventus into our falls program. We believe it has the potential to transform the operational efficiency of our perioperative unit, including our OR.”