UAB Medicine has selected Kyruus for ProviderMatch for Access Centers and KyruusOne to create a single point of access to provider data and enhance patient provider matching. This partnership ensures that UAB Medicine will have a robust, accurate provider database and streamlined scheduling procedures to help match patients with the right doctor at the right time, which will better outcomes, enhance the patient experience and improve operational efficiency.
UAB Medicine needed to find an effective patient-provider matching solution with accurate provider profiles, robust search capabilities, and streamlined scheduling procedures to help agents route patients appropriately and efficiently. UAB Medicine chose Kyruus due in large part to the company’s proprietary clinical library and unique smart search engine capable of supporting the highly-specialized protocols of the large academic medical center. Kyruus also stood out for its ability to aggregate enterprise-wide provider data and engage providers effectively in profile management.
“Compiling and maintaining accurate, reliable provider data is a top priority as we look to reduce appointment wait times, enhance patient-provider matching, and drive efficiency in our access center,” said Andy Hare, Director of Ambulatory Access at UAB Medicine. “Kyruus offers both the provider data management foundation we need for a single point of access to information about our providers and the robust search competencies required to accommodate our complex scheduling protocols.”