Mount Sinai hospital System in New York has selected healthcare assistant startup Kaigo Health to improve hospital experiences for patients. As part of the partnership, Kaigo Health will work closely with care teams to ensure optimal results for patients in New York City and the surrounding boroughs.
Kaigo Health takes the complexities out of the healthcare experience and helps users reach their health goals with a detailed action plan, handcrafted by a crack team of health professionals. For patients, Kaigo Health’s personal care assistants (PCAs) work like concierges at a five-star hotel; either they know everything there is to know, or they know where to find vital information. For physicians, the startup helps them connect seamlessly with other physicians across Kaigo’s platform,ultimately presenting their mutual patients with a high quality and hassle-free experience.
Kaigo’s services are aimed at companies and their employees. Those signed up receive immediate access to their very own Kaigo personal care assistant, partnered doctors and specialists, as well as prompt treatment. They experience fewer office visits, out-of-pocket costs, and save time and money on billing errors, leading to happier and healthier lives.
Businesses can enjoy higher employee engagement and usage of health plans for both full and part time employees. There are also lower year-over-year premium increases, less time spent away from work, and time saved explaining coverage to employees. Kaigo is a free service for companies with 50 or less employees. Companies of 50 or more employees pay a nominal fee per employee to have access to their own Kaigo PCA.
“Right after we joined Kaigo I was able to meet with other physicians on the Kaigo platform, which gave me the opportunity to network with my peers that had synergies with my practice on the Kaigo system,” said Dr. Garfield Clunie of Mount Sinai’s Maternal-Fetal Medicine Group. “Kaigo is filling a much needed void in the healthcare system – personal interaction. Patient care is vastly improved when physicians have the opportunity to know about and communicate effortlessly with other physicians. Kaigo and their PCAs make this process possible and fun.”
