UMass Memorial Health Care is teaming up with PatientPing, a Boston-based national care coordination network that connects healthcare providers with real-time clinical event notifications on a data-sharing initiative in Massachusetts. The goal of the partnership is to foster higher quality care through better patient care coordination in a state whose efforts thus far have been challenged by competitive barriers.
Early data shows that a significant number of patients who receive care at UMass Memorial member hospitals also receive care from providers scattered throughout New England. Since the partnership began, over 200 New England provider organizations, stretching from Vermont to Connecticut, have cared for over 3,000 patients who have also visited UMass Memorial member hospitals. The PatientPing technology bridges the silos between all of these unaffiliated providers, allowing them to collaborate to provide better care at lower cost.
PatientPing aims to enhance medical information transparency between once disconnected health care providers by implementing its technology to improve patient care. Upon joining PatientPing, providers receive “pings,” or real-time notifications, whenever their patients receive care at a wide range of facilities in Massachusetts and beyond. At the facility where patients are getting care, providers receive care instructions that include contact information for others on the patient’s care team as well as patient visit histories. By sharing this information in real time, providers can seamlessly coordinate their patient’s care.
“The relationship between PatientPing and UMass Memorial showcases our stance as an innovator that adopts technology that we know will improve care coordination efforts for both our patients and our caregivers,” said Eric Dickson, MD, UMass Memorial Health Care president and CEO. “This is an exciting time in health care, and we are thrilled to be at the forefront of the conversation in Massachusetts.”
