60% of consumers who use digital health tools state they have an EHR; however, only 22% of digital health users are accessing EHRs to help make medical decisions, according to a March/April HealthMine survey. The survey of 500 insured consumers who use mobile/internet-connected health tools reveals that despite the wide-spread adoption of EHRs, 55% of users simply view them as tools to simply “stay informed.”
Additionally, 29% of those consumers who say they do have an EHR are not getting much benefit from it. On the opposite end, 40% of respondents stated they did not even have an EHR.
Other key findings of the survey include:
Access to EHRs
– The survey found that 29% of those consumers who say they do have an EHR are not getting much benefit from it.
– In fact, 15% say it’s hard to understand the information
– 71% of consumers access their EHRs when they need to
– 44% of consumers with access to an EHR report they are not able to see everything that their doctor sees.
– 14% don’t access their EHR
What information do you have access to in your EHR?
Survey Background/Methodology
The HealthMine Survey queried 500 consumers who use mobile and/or Internet-connected health applications/devices and are enrolled in a 2016 health plan. The survey was fielded by Survey Sampling International (SSI) in March/April of 2016. Data was collected via an opt-in panel. The margin of error is 4%.
Featured image credit: Hello Health Patient Portal
