Quietyme (pronounced “quiet time”), a intelligent sensor-focused company, today announced the launch of its automated, end-to-end solution for hospital noise reduction. The intelligent sensor technology utilizes proven continuous process improvement methods to prompt real-time modifications for an improved overall patient experience. The enhanced Quietyme solution is being rolled out to all current client hospitals and will be available for all future customers beginning the end of May 2016.
Hospital Noise Levels Impact on Patient Experience
According to a study published in the Journal of the American Medical Association, “hospital noise levels in patient rooms are markedly higher than recommended levels and associated with clinically significant sleep loss.” The study further suggests hospitals should reduce noise levels in order to ‘improve patient satisfaction and health outcomes.’
Studies like this have influenced the areas of improvement on which hospital focus. The Beryl Institute states in its State of the Patient Experience report that among U.S. hospitals, “reducing noise remains the top priority” each time they have done the survey since 2011. Although the problem is well defined and has gained attention of hospitals, a sustainable solution has been elusive. Most hospitals try a few things that seem like common-sense solutions, only to see any noise reducing gains from their efforts lost within a few weeks or months.
How It Works
The enhanced Quietyme solution helps hospitals effortlessly reduce noise levels and maintain them long-term. Hospitals simply plug in small decibel sensors throughout the nursing unit, and through analytics on Quietyme’s cloud server the solution is delivered via online dashboard, email attachment, real-time mobile alerts and visual smart signs placed in the environment. The easy to launch and easy to manage solution yields reduced noise, increase patient experience HCAHPS scores, and improved patient medical outcomes.
The solution includes:
– Enhanced predictive dashboard. Hospitals can make intervene before noise reaches projected levels.
– Smart Bundle. Identifies the 1 to 3 modifications specific for each nursing unit each day that will make the largest impact on noise reduction immediately
– Smart Signs. Attractive, edge-lit sign alerts staff and visitors when noise disturbances are occurring.
– Compliance & Effectiveness Reports. Automatically holds staff accountable for improvement and identifies what is having the largest impact.
Since installing at U.S. hospitals starting a little over a year ago, Quietyme has lowered noise and increased HCAHPS for client hospitals around the country including an impressive double-digit increase in HCAHPS Quiet at Night scores on a pilot nursing unit at Rochester General Hospital in Rochester, N.Y.