Mount Sinai Health System has launched OpenNotes Initiative that allows patients electronic access to their provider’s notes in their medical records, at the East 102nd Street and East 85th Street Primary Care Associates of the Mount Sinai Doctors Faculty Practice offices. OpenNotes aims to provide the highest quality care possible by increasing transparency, communication, and trust between patients and physicians.
Four Mount Sinai physicians in various clinical practices conducted the initial OpenNotes pilot beginning in December 2015. Patients who participated in this effort reported satisfaction with their ability to access more in depth medical records and reported feeling more connected and involved in their healthcare. Patients noted the information provided a better timeline of care, history of treatments, and thorough explanation of office visits.
“When patients can access their physicians’ notes, they can better understand their medical issues and treatment plan as active partners in their care,” said Sandra Myerson, System Chief Patient Experience Officer, Joseph F. Cullman, Jr. Institute for Patient Experience, Mount Sinai Health System. “This can ultimately lead to improved patient engagement, patient empowerment, and communication between patient and physician.”
“Patients expect and deserve to have full access to their medical records and the Mount Sinai Health System is committed to meeting this expectation,” said Jeremy Boal, MD, Chief Medical Officer, Mount Sinai Health System.
The notes are now available for the first time in the health system’s EHR patient portal called MyMountSinaiChart. Portal users can now easily read details of their office visit from the convenience of their personal computer, tablet, or smart phone. MyMountSinaiChart, launched in 2012, also enables patients to communicate with their doctor, access test results, request prescription refills, and manage appointments. The addition of OpenNotes expands this innovative and secure technology to further improve patient care and communication.