A new KLAS report finds EMR vendors Cerner and InterSystems as the top-performing fully rated global multiregional vendors. Provider surveys and commentary show that Cerner performs very well in Europe and the Middle East, while InterSystems performs well in Asia/Oceania and the Middle East. The report also finds Allscripts had the highest score in the Europe market.
The report, “Global EMR Performance 2015” highlights vendor performance by region, shows that Epic performs best in large organizations across the globe, with providers citing strong implementations, functionality and support. In some parts of the world, vendors’ statewide contracts are hampering provider/vendor relationships. KLAS found that providers are eager to leverage all of an EMR’s functionality but are often unable to due to limiting contracts.
“Global EMR adoption rates vary by region depending on available resources, government contracts and a number of other factors, and that has a direct impact on vendor performance,” said Jeremy Goff, KLAS research director in a statement. “As we continue to monitor the market and talk to providers, we find that multiregional vendors perform well in some regions, but none clearly outperforms their competition everywhere.
